Hotel 3 Bintang di Rocky Hill

The hotel itself was pleasent. The front Desk Clerks and Management were accommodating. I stayed here 3 other times before, as for many years in the past for 2 overnight stays. Including this stay June 2024. This was the issue. The restaurant staff received a ton of money for preparing 2 meals during the stay. Breakfast and a fine prime rib or chicken dinner. It was the prime rib dinner that I didn't get a chance to enjoy due to the bkantent lie by the kitchen staff. From the Kitchen Manager to the cooks (they are not chefs), kept on telling me , they will prepare a certain dressing (French) due to allergies. After going in and explaining about the allergy 1 hour prior to meal, they the head cook, and manager that my request would be honored. Lie number #1. 30 min before meal time, it was stated, request was ”being worked on'. Lie #2. Wait staff notified and bought it to the kitchen, 'it will be right out with the bread, Lie #3. Meal time, no dressing. Wait staff came out, ”the cooks will not make it for you, it's not required for them to do that”. After 1 hour to inform the kitchen staff, now it's a flat NO. The kitchen staff received a visit. One Lie after another. They still are lying about my simple request. Not honoring a request is one issue, lying and stringing a customer along, for over an hour, is another. I was now banned from returning to my table even to have an expensive meal that was prepaid for. Frustrations level grew high. One lie after another. NO meal that whole evening and NO Integrity within the kitchen Staff. This is pathetic. A simple request due to allergies, for a function, as I am a disabled combat veteran. Only to have'd paid for a meal, I couldn't have due to the false pretenses and the lack of caring to a paying customer. This deserves better treatment to a 22 year disabled Naval Veteran.

We had an awful stay at this hotel last night. Here’s why. We arrived at 3:30 to check in. As we did they said I had reserved two rooms. I did not. A call to the Bonvoy elite desk took care of that. At check in we were told to enjoy our completely renovated room. Entered room 324 and put my backpack on the kitchen table almost fell over. Completely wobbly legs and unusable. We chose this hotel based on its proximity to the cemetery we had to go to today for a family funeral. As a lifetime Titanium Elite, they recognized us by putting us in a room facing a very busy intersection with18 wheelers going by ever minute or two all night. Hardly any sleep was possible. The room had no soundproofing and we could also hear and feel every step taken by the occupant in the room above us. Then came this morning’s breakfast. The buffet had one English muffin and some prepackaged sweet rolls. The hot breakfast had two chafing trays.one had about 4 spoonfuls of dried out scrambled eggs and a few slices of bacon. The second had three unidentifiable packaged egg preparations f some sort. The fruit choices were a few red delicious apples. Thankfully there was a repast after the funeral. I’ve spent over1,000 nights in Marriot properties and this was the worst one ever. If you want sleep and a basic breakfast please look elsewhere.

Apabila anda menginap di Hampton Inn & Suites Rocky Hill - Hartford South di Bukit Rocky, anda akan berada di pinggir bandar, dalam lingkungan 5 minit memandu dari Taman Negeri Dinosour dan Cromwell Commons Shopping Center. Hotel ini berada 4.9 km dari Taman Mill Woods dan 5.2 km dari Feri Rocky Hill - Glastonbury.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang tertutup dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, televisyen di ruang bersama dan tempat berkelah.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Hampton Inn & Suites Rocky Hill - Hartford South. Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan daftar keluar ekspres. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 90 bilik tamu yang menampilkan ketuhar gelombang mikro dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma ada disediakan. Bilik mandi dilengkapkan dengan tab mandi atau pancuran dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi surat khabar hari minggu percuma dan perkhidmatan "turndown" serta telefon dengan panggilan tempatan percuma.

I have styed here multiple times (10+) over the last 18 months or so spending thousands of dollars in the process. Im in a good position to offer a review. Good - Like 95% of HIEX's...Location. Right off 91. Plenty of restaurants within walking distance. Lady who tends to work mornings on front desk/breakfast is always super friendly. Staff in general pretty friendly, cleanliness decent. Never had a problem with WI-FI, its always been pretty good and reliable. Bad - Like 95% of HIEX's...Walls are paper thin and you hear EVERYTHING. Breakfast typical of this chain, nothing to write home about. Tiny breakfast room. Only one elevator and its mostly taken up by housekeeping staff 8am-1pm. STRONG smell of **** in corridors. Exit doors always wedged open (not great for security). Ugly - Ive witnessed at least 3 occasions where cars have been broken into in the parking lot. On my most recent visit, 10 (yes, TEN!) cars had their windows smashed. Now this isnt the hotels fault per se, blame that on the local scumbags, but the parking lot is dimly lit and has no CCTV. Maybe time to install some better lighting and cameras? This was my go-to hotel for my work in the Hartford area but after seeing all the car windows smashed up i was a) glad my car was spared, b) sorry for all those folks who had their day ruined and c) looking at other hotels elsewhere from now on. Shame

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