Hotel berhampiran Chiesa di Gesu Bambino all'Esquilino, Rome

We were greeted by the amazing Lorenzo at the front desk. He was there for our three day stay and was extremely helpful. Breakfast was outstanding. The hotel is close to a bus stop and the metro so easy to get around. Recommend Wild West restaurant 10 minute walk.

酒店比較靠近機場，打車到機場31歐，歐洲正常的收費，去西班牙廣場 或者去 梵蒂岡 全可以去看看，斗獸場 也不錯，機場邊上 這個酒店 價格比較便宜。

close to the airport but if you are planning to go into town its an 40 euro taxi trip or an hour on the bus rooms are clean and staff are friendly and helpful

Beautiful Hotel, great value, a bit far from Rome and any activities. The pool had not opened yet so not much to do as tourists in this beautiful hotel . The staff was friendly and helpful. Front desk helpful. As others have discussed, on multiple occasions, room service phones go unanswered, just ring and ring. Breakfast for $15. Per person is the best you will ever experience. The wait staff were awesome. The shuttle service into Rome is a good value, $15 round trip but only runs 4 times per day, does not leave early enough to get you to the airport for an early flight and returns at 9pm, just when the Romans are waking up. The shuttle also stops at 2-3 other INH properties, which causes it to sell out days in advance ( frequently). If the shuttle is full or the times don’t work, now you are into serious dollars to hire a taxi into Rome center. Depending upon where you are going, $45-60 one way ( for 2). We also paid $50 taxi fare from the airport each way.so over the course of the 4.5 days at the hotel, we spent $250-$300 for transportation just to get to town. If I were not staying on points, I would consider an in-town option.

We stayed for 4 nights at the Holiday Inn, the airport shuttle was not available to bring us from the airport but we were able to get it back so can't really complain. No problems with check in, the ladies on reception were very friendly as was everyone we encountered at the hotels. Rooms were good size, very clean and serviced every day. Breakfast has plenty of variety there is something for everyone, honestly if you couldn't find something to eat its not the hotels fault. The hot food isn't exactly hot but the hotel caters for large numbers so its not a cooked to order type of place and again if you want a full English this is not the place to go. We ate a few nights in the restaurant and to be honest if was very hit and miss, pizza was good as was the pasta dishes. we had the chicken one night and it wasn't the best. Kids eat free so added bonus. The gym is well equipped. the pool was being renovated so we got to use the pool a few minutes walk from the hotel again it would have been nice to be informed that the pool was being renovated just so we would have had choice about our booking but again nothing major about a few minutes walk. The bar is really lovely to have a drink and chill but the hotel when we stayed was very busy so didn't get a real opportunity to sit and relax there. No major complaints from us but would have loved a fridge in the room it was super hot outside and would have been nice to have the complimentary water chilled. On our last night a tour group arrived so there was a lot of banging of doors and people talking in the corridor late in the night, nothing the hotel can do about loud individuals being inconsiderate to those asleep but other than that a very nice stay. Reception sell the train tickets into Rome and the station is a short walk away. The area is a bit run down but that's nothing to do with the hotel. We would be back to see the renovations in the pool area. Thank you

Liked the location of the hotel in EUR Rome. The rooms are nice and clean, good TV channels including BBC and CNN. The experience was ruined by the 1 hour + noise from the trucks loading and unloading skips in the next door Euromax shopping centre. The banging noise is horrendous. Sara did offer to replace my room but as i had 1 more night i didn't bother. The breakfast area is very busy and chaotic, takes a long time to get coffee from the Barista's. The breakfast items are okay but nothing substantial, they are very supermarket affair. The corridors are boring and dull and definitely 3 stars. The staff are friendly and helpful. The Euromax shopping centre next door is an excellent diversion on a rainy day.

Do I recommend it? Actually, almost yes. Would I come back - probably yes, but... Overall, I would give it a rating of 3+. Why? First, there was a technical problem when booking the hotel via the website. So I wrote an email to the hotel. This way I booked two rooms for the period from October 4 to October 8, 2023. The disadvantage of this booking method is the lack of online payment. However, I provided the card details in the form as a guarantee of the reservation. The day before arrival, the hotel tried to charge the cost of one night, but I was not informed about this anywhere in advance. However, the hotel employees - despite having correct data - used a primitive authorization method (without the presence of the customer, the Bank blocks transactions without the 3DS secirut). Nobody called me to ask what was going on. However, I immediately received an e-mail informing me that my reservation was not guaranteed and that there was a risk of its cancellation. I was already on vacation, and the situation stressed me out and resulted in a decline in the quality of my rest. I called the hotel, explained what was going on and that the card was OK (the entire Accor chain uses it for my reservations and it's fine). Zero understanding, and as you can see from the status, I'm not a rare online customer. Instead of understanding, the lady I was talking to started talking to me in Italian (we had spoken in English before). I hope that when she goes on vacation, she knows all the languages in the world. Zero empathy and even a smile upon arrival did not change that. The disgust remained. Very big. It was I who proposed the solution - sending me a link with online payment and paying for the reservation immediately. The hotel didn't offer it, it only threatened to cancel it because ”I gave the wrong card.” There was stress, my day was slightly ruined. After arriving at the hotel, the crew didn't even apologize to me. I received nothing. Is it normal that the hotel authorizes our cards in a primitive way and poses a security risk? Overall, the rooms were ok, as was the bar. I can't say a bad word here. The location is ok. The restaurant too. The only minus is a broken tap in one of the two rooms, and its repair took two days, even though it was reported immediately. For all the confusion and destruction of part of my holiday, I will expect compensation from Accor.

Looking for a place to stay in connection with concerts/activities at Pallazo dello Sport look no further - Hotel Shangri-La Roma in the EUR area is a perfect choice! We were holding tickets for a concert and debating forth and back with ourselves whether to stay in down-town historic Rome or change hotel and move to the EUR area in this connection. We chose the latter and were very happy that we did! The EUR district is situated more than 1 hr. by pubic transportation (bus/metro) from downtown historic Rome and one should not count on time-schedules running late evening nor to find a taxi in the chaos outside the sport hall, so staying overnight in the EUR area is the only sensible thing to do. And for that purpose Hotel Shagri-La is perfect! It took us merely 7 min, to walk between the hotel and the hall. Hotel Shangri-La is a hotel in a modern architechture with light halls and rooms in simple, smart and minimalistic design. The rooms are on the small side but offers you all the facilities you need for a briefer stay with a lovely, little adjacent bathroom. The decor is as shown in most of the pictures with white walls and orange blankets. Most rooms do likewise have a small private balcony or terrace - and so did ours - but with no view but for a concrete wall, so you need to ask specifically for a view of the green parklike area, if you would like that, we believe. But for a single night we were fine sitting for a tiny bit outside relaxing before getting off for the concert. OBS The EUR district is a very special area in suburban Rome with business and congress facilities spread out in a green area with lawns and trees and crossed by big busy boulevards. So you would like to stay here only in case of having business, meetings or sports/concerts events to take part in. There is no charming old historic Rome in sight here and it will take you long to get into down-town Rome from the hotel albeit various bus- and Metro lines are in the area. It took us some 40 min. by private taxi to get from Piazza Navona to Hotel Shangri-La in the afternoon. And as I mentioned before - the trafic situation outside the Palazzo dello Sport was more than chaotic, when we left the hall at midnight after our concert. But it took us just some 7 minutes to walk from the hall to Hotel Shangri-La along a well lit bit boulevard so it was a piece of cake! We were well received by the staff in the reception who spoke a perfect English and helped us get acquainted with the area on a map - and we had received a fine response before arriving as to how to get to the airport early next morning, so we were picked up at 04:30 am as pre-ordered by a nice car and friendly driver awaiting us and swiftly in some 15-20 min. driven to Fuciomicino. The price was as agreed upon (50 EUR incl. early morning pick-up), so we feel confident using and booking transfers directly with the hotel in the future as well. Having a single overnight only and a very early morning departure we did

I stayed in this hotel from 13-15th May. A new and comfortable hotel with friendly staff. On the early morning of 15/5, I found that my eyes seemed to have inflammation and the condition was deteriorating rapidly. I went downstairs around 5am to the reception and met a gentleman wearing glasses ( I recalled his name was Ricardo but my spelling was probably incorrect as I did not know italian language. My sincere apology to him first) He was aware of my conditions but said that there was no on-site doctor available at the moment. He told me that if I considered my condition serious, he could call an ambulance for me. As I have to check out at 0745 hours going to Florence, I immediately requested Ricardo to call an ambulance for me. The ambulance arrived very soon. After examination, the paramedics were satisfied that my condition was emergency and sent me to the nearby Policlinico Universitario Campus Bio-Medico where I received swift and professional treatment led by Dr Bucci Chiara. I was discharged shortly after 7am and returned to my tour group to carry on my visit before 8am. Dr Bucci Chiara was so kind to guide me where to take the Uber. In this matter, I deeply appreciated all involved including Ricardo, who asked my wife about my conditions before going off duty, the two ambulance paramedics, Dr Bucci Chiara and her medical/nursing colleagues. They all displayed a high degree of professionalism, dedication and enthusiasm towards their job. I felt that they are all very kind, generous, helpful people. I told other members in my tour group and they also found it amazing. Italy is such a wonderful place. I look forward to visiting Italy again very soon. Thank you to them all.

The best plase for me in italia The room it was very good The servis it is very good is amazing and the staf was helpful especially the reception and the waiter”gema” Definitely I will recommend to all of my friends Definitely would be black Thank you😊😊😍😍