Ulasan Aparthotel Colombo Roma

Very good experience ALEXANDERA WAS VERY SUPPORTIVE AND HELPFUL. EVERYTHING WAS EXCELLENT

Terrible service not worth what you pay. This was my most expensive hotel stayed so far with worst service. People in the reception are rude and personally never be going back to this hotel and won’t recommend anyone. You better book on your own risk.

The price is good for one night stay, and it's surprising that a standard room has an oven, but we couldn't use it since we didn't have a cooking pot, but we made good use of the fridge for cold drinks, which was blessing during the hot days.

It was hard to find the hotel. Not well signed as its frontage is off the Main Street. The night porter was good as I accidentally pulled on the emergency cord in the bathroom thinking it was an exhaust fan and he was at my room within 1 minute. Gracias despite it being a false alarm. The mattress was extremely hard but they provided a thin mattress topper which helped. The early evening receptionist was brilliant but the morning one was shall we say abrupt And not engaging. She claims she didn’t understand my questions BUT didn’t take the time to engage me face to face and kept looking at her screen. If you can get past her abruptness is was an ok place to stay. Closeness to ROME was a benefit.

Very convenient location, close to bus station for any direction and 15 minutes by walking from subway. Silent room, clean, with a small kitchen, cattle and fridge. Very good breakfast, Perfect service, nice and friendly staff. Parking is a bit complicate as space is narrow.

Stay was excellent. Shops were nearby. Clean and peaceful.

It was very nice. Good service

Nice service very good experience

staff are very helpful

Thanks mohamed

it was nice

房間是公寓式，20多平米，很寬敞，有廚房冰箱電磁爐和廚具，物品嶄新。空調比較舊，噪音大。十樓沒有直達的電梯，衹能到九樓，而且是頂樓，熱！ 前台服務員很熱情，可幫助查詢景點和出行方式。其他服務員不太懂英語。

酒店的位置並不是在市中心範圍他的位置雖然比較遠大概需要20至30分鐘巴士的車程，但是因為有巴士直達門口的關係，所以還算可以都算便利。 酒店附近應該是住宅區，不用擔心安全問題因為沒有太多酒吧在附近，另外酒店後一條街有一架超級市場，如果要買點零食什麼的可以在那邊購買酒過去大概是6至8分鐘左右。 酒店的房間是簡約風，我本人很喜歡這種簡單而又乾淨的感覺，房間被市區的大一點，開起行李上來都很容易。 酒店是有早餐的，早餐是比較簡單的歐陸早餐熟食和凍盤應有盡有，果汁的種類也有2/3款提供，不錯。 就入住的時候跟酒店說了我是有兩個訂單的，本來是需要調整房間，跟酒店那邊溝通後，最後不用調房間，很不錯，另外退了房間後可以寄存行李，他們有一個儲存室存放行李，不用擔心安全問題。

酒店服務態度非常有問題，預訂了家庭套房，於trip.com顯示兩間房一個廳，但是去到以後只有一間房和一個廳，四個人根本很難住。說好的房間，職員表示意大利的套房是這樣的意思，只是用梳化床和臨時床組成