Hotel Romulus dengan Bar

The hotel is overpriced for what it is. You are a captive audience unless you want to leave the airport for a trip to the convenience store or a restaurant.

We loved our stay at the Clarion Hotel metro Detroit airport! We were in the midst of a move and have stayed here twice in the last week for 8 days. It was pretty clean too! It was convenient and close to my job as well. It was nice also has a nice swimming pool and even though I didn't get a chance to swim on the hot days, I loved the grounds and the scenery! So relaxing! The free breakfast was also nice with waffles, eggs and sausage. I have no complaints about it and I would choose it and recommend it as one of my favorites now in this area by the airport, for price, location, and the amenities.

Staff very co-operative .Clean and decent place Breakfast was good .Very good complementary shuttle service from airport to hotel .

Fantastic room very quiet. It was clean and had great options for everything you could need. I love the pool and breakfast was amazing. I was traveling alone and felt very safe. The shuttle service was awesome

During my recent layover in Detroit, I had the pleasure of staying at the Delta Detroit Airport Hotel. From the moment I arrived, the efficiency and warmth of the staff stood out. The rooms were modern, well-maintained, and equipped with all the amenities a traveler could hope for. Given its proximity to the airport, I was pleasantly surprised by how quiet my room was. The hotel's dining options were both convenient and tasty, perfect for those on the go. For travelers seeking a seamless and comfortable experience near Detroit Airport, I'd highly recommend the Delta Detroit Airport Hotel.

Hotel ini agak lama dan kemudahan di dalamnya agak lama. Saya melihat ramai keluarga keluar pada hujung minggu. Tidur malam agak bising dan sering ada kanak-kanak berlari. Keseluruhannya

Semua kemudahan yang diperlukan tersedia, dan ia juga sangat bersih, dengan bilik yang besar dan udara yang baik. Kakitangan hotel juga sangat bersemangat, dan terdapat banyak jenis restoran. Hotel ini sangat dekat dengan lapangan terbang dan perjalanan lebih mudah. Secara keseluruhan pengalaman yang cukup baik,

Quick check in and there is a shuttle to and from the airport. Location is near the airport and rental car locations. The beds were nice. The bathroom was a little dated, but still good for the money.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

Very clean room great location but breakfast and everything that would be extra cost extra. Considering the place I paid for the room this was a very Discerning disappointment for sure