Avoid if you are not multi cultural, going out of this hotel for anything is like being in a zombie apocalypse where nobody likes you or speaks English... In house is better but you are outcast by rude bar staff and Spanish entertainment all day. Entertainers do try but find comfort in there own and move on quickly. We were all inclusive (so we thought) 11am til 11pm is not all inclusive in my book, not being able to even get a coffee or cold drink before 11 is unacceptable, never experienced that all inclusive ever and Jet2 do not make this clear when booking. No drinks machines to even buy anything either, get some bottles of water and keep in fridge is my tip Bar Staff are rude and the quing is horrendous, with only 2 staff working i felt it a stalling tactic. Every drink have 4 large pieces of ice, another money saving tip from management? Ask for no ice and they look you up and down... Won't serve drinks in big containers, only small so you end up having 2 which leads to extra litter and over run bins around the pool. Why you can't vend cold drinks yourself would cure the waiting times... this is only available in the restaurant and not poolside, why? Main pool is dirty, maintenance spotted jet washing into pool and I didn't see anyone testing the very murky water prior to opening which is possibly why my family had a serious sickness bug which was very unpleasant and so did many guests we spoke to when leaving. Ive rated this hotel at 3 star as i feel 4 star this is not Dated in places although eating area is newly refurbished and our room to, beds were comfy TBF I would recommend upgrading room as the standard does not keep children in a separate room and therefore everyone is together in the room, 2 children sharing a double bed. Air con is very poor and integrated (not a spearate unit you can control) so you can't control it at all. Keep door shut, curtains closed and lights off all day is the best solution to keeping room cold, this needs doing all day and whilst sleeping - very uncomfortable Food OK, not much variety at tea time. Breakfast was best 👌 Be careful with the dodgy Spanish man in the arcade who likes to refuse prizes to your children as ”they have won enough” bearing in mind we probably spent 50 euro a day in there. When confronted... the kids got their prizes - very dodgy Slides were good, the beach and sea I wished we would have gone on more what put me off was you had to pay extra for sun beds (5 euro each), the breeze was nicer on the beach, the poolside was like an oven and uncomfortable at times, extra sun umbrellas 16 euro to buy and they are needed as little shaded areas. 30+ degrees everyday, another money spinner for the hotel. If managed better this hotel could be so much better, maybe its the Spanish way? I won't be returning Cheap and Cheerful holiday all in all, you get what you pay for I guess. Wasn't bad but wasn't great
Bagus
57 Ulasan