Hotel Rosemont dengan Sarapan

The shuttle took half a hour to arrived at the bus terminal. We had called a few times and they told us to wait a little longer because the bus driver was in the way. We arrived at the hotel almost 8:15. It took 30 minutes to check-in. The receptionist gave the wrong hotel card to another person and was triying make room arrangements. We got a little scared because the experience untill there was bad. Because it was late and will not be refundable, we had decided to stay at the hotel. The room was good, it was clean, there was towels and air conditioner was working. I have only two observations: the frigobar was noisy and the smell of cleaning products was too strong. Afterall, the hotel was not too expensive and we took 12 minutes to arrive at O`Hare airport. The checkout was fast and the bus shuttle as well.

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

갑작스럽게 방문했는데, 생각보다 깨끗하고 좋았습니다. 간간히 공항 소음이 발생하는데, 괜찮습니다. 추천합니다.

This hotel turned out great, not only was room very very clean, location was excellent one subway stop from O'Hare and one block from a shopping outlet where there is a good size food court, also 7 eleven. Not much in term of view but didn't really come here for the view. Construction in lobby is really slow moving and annoying, and the joke of a business center is just one computer in lobby area and a broken printer, kinda hard if you need something printed. Front desk guy kept telling me where the restroom was without listening to the question, which was kind of rude, but overall a very nice stay!

Saya boleh berjalan kaki ke pusat penyewaan kereta dari hotel, dua katil besar di ruang bilik yang berasingan untuk lebih privasi tetapi mereka berkongsi tandas yang sama.

Great hotel, power went out, but staff were good and promised reimbursement. Will definitely stay again.

Friendly, helpful staff. Thankful for everyone who works overnight too - front desk and airport shuttle especially. It is always a pleasure to stay.

This was only an overnight stay to connect us onto our next flight. The hotel is quite dated, old, we were surprised. The hotel wasn’t cheap in cost; but it felt like we were staying in an old motel. I tried to convince myself, “it’s only one night”. We waited over an hour for the shuttle bus to take us to this hotel, less than a 10 minute ride. It was very tiresome and frustrating. The bus is a shared bus with The Marriott hotel. So the front of the bus is labeled Marriott and the side of the bus says Hilton. So we could have missed it by only reading the front of the bus. All in all, I wouldnt recommend this hotel. The shuttle was unreliable. Unlike other Hilton hotels, this hotel did not have a 24 hour free-flow coffee table.

Amazing staff and nice location (clearly). Terrible food, though.

Very convenient spot next to O'hare with the complimentary shuttle running every 15 minutes. Fun place to eat at the 1st floor as well. Would be even better if they had free water in each room.