Hotel berhampiran Evangelical Baptist Church, Rouen

Bilik yang sangat mesra dan hebat. Bilik boleh diakses terbaik pernah dilihat! Sangat moden. Katil yang bagus.

This is a fabulous hotel - as nice as it looks from the photos. We had a triple room which included a king size bed and a sofa sleeper for our grown (petite) daughter; we all agreed that the beds and bedding were unusually comfortable. Our bathroom was huge and well-appointed, the water pressure was perfect and maintained consistent temperature (a frequent problem we've found elsewhere in France). There were plenty of outlets for our devices and the internet service was strong and reliable. The hotel staff was excellent, starting with the young man who came out to help us navigate to the hotel past construction which blocked the road; the restaurant and bar staff were equally helpful, and the housekeeping staff were all friendly and professional. Our triple suite was right over the main entry so we had a view into the charming medieval courtyard, and the windows opened to allow fresh air. Aside from a reception lobby, there is a large, airy lounge offering cocktails and snacks, perfect after a day of walking. The only less than perfect note to this hotel was its breakfast buffet which was not as extensive as we have experienced in hotels of similar quality; there was no coffee station, for instance, allowing guests to obtain their own coffee or tea - everything had to be ordered from wait staff. And by the mid-point of the breakfast service, foods were not replenished, so arriving in the last hour meant sometimes scraping the bottom of the bowl - literally. Still, this is a minor point for a hotel otherwise so beautiful and well-managed and located so perfectly to see the fascinating parts of this lovely city. We'd stay at the Hotel de Bourgtheroulde again in a heartbeat and will recommend it to friends and family. Note: there are stairs throughout - to the entry, the lounge, to the rooms from the elevator lobby, etc. - not a problem for us but it would be if we'd had mobility issues.

I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest. Breakfast is ok, but a little expensive. There are no slippers or carpets in the room and this is a little disappointing in the cold season.

Positives. Easy to find. In good location, 5-10 minute walk from historic centre. Secure parking available. Relatively cheap. Reception staff were lovely and helpful. Bed Linen seemed clean. From there on its pretty negative. Parking is tight and limited. (i saw two people scrape their cars on walls and ceilings within 15 mins). Inconveniently placed concrete curbs and bollards make it tricky to get in and out with anything larger than a hatchback. Also had to block the entrance for everyone else whilst my wife got the access key from reception as there isn't a waiting bay for new arrivals outside the hotel. Hotel interior was dated and scruffy. Carpets dirty, reception smells of stale cigarettes. Overflowing cigarette ashtrays in the garden/terrace (which is basically the dead space between buildings filled with garden furniture. Room was small, dated decor, and lots of things were broken. Bed had a massive dip in it where springs had broken. Bath had black mould around. Light fixtures and telephone was handing off the wall. Hairdryer in bathroom was broken. Curtain didn’t pull far enough so room was bathed in light from 5:00. Walls paper thin. Unusual layout for hotel room, bathroom next to main bed. Toilet literally 1 metre from your bedside table (not much privacy). Had to sit on toilet at an angle because I could fit my knees in otherwise. Unfortunately there was a lack of care given to cleaning. Dust and hair under beds. We had used tea making kit still in the tray, and the toilet roll (which is housed in a black box rather than being lose) hadn’t been checked meaning we ran out after two sheets. Black mould around the bath. We were only given two towels despite them knowing we were three. Given shower gel to use as hand soap. Only 1 pillow each. Great location if you want to walk into town easily. Only 5 mins from historical centre. Although I would add that its right next to a massive busy road. Our room was at the back of the building on a working night so this didn’t affect us. (back of the room overlooks the smoking garden so it could be noisy if there were people out there). Reception staff really lovely, spoke very good English, and were accommodating of our terrible attempts at French. Breakfast was basic (continental style). Toast, jams, low quality patisseries. Sweaty jambon and fromage in a fridge cabinet, cereal, hot dogs ??? Yogurts and juice. Coffee machine. Tea making facility. Tubs of varying quality fruit salad. Most of the residents on the Wednesday morning that we attended seemed to be preparing for work. I assume that this hotel stays afloat by doing as little as possible but keeping things cheap so that they appeal to businesses trying to minimise cost. All in all it was a convenient place to stay for one night on our way through. But I wouldn’t stay here again even if it was half the price. Plenty of better options unless you are last minute desperate.

Bon accueil. Hôtel bien situé au centre ville de Rouen et pratique pour visiter.

The breakfast, it did not miss anything however 20 euros it is very expensive. The spa, however the rest room a little small, only 4 chairs available. The room, perfect, spacious, tasteful, very well equipped, however the mini-bar was empty except for two free 25 ml bottles of water. No coffee machine, only a small electric kettle with a bag of chocolate, three bags of nescafé, two bags of tea, two bags of sugar...... times are hard. The restaurant is very good. Didn't like - On my way out I had the bad luck to run into a lady with glasses who was not very pleasant. After checking the bill, I noticed that the two dishes (of the day) consumed in the restaurant were charged to me at 29 euros a piece, whereas they were displayed on the card at 18 euros and on the poster in the elevator at 18 euros. I remarked to her, her colleague, who had followed the conversation next to her, told her to credit me 22 euros, because the error (if there is one) is attributable to the establishment. In spite of that, this lady is obstinate and categorically refuses to credit me the 22 euros. I go in the elevator and take a picture of the card, show her that my statements were correct, she still refuses to credit me by inventing some lame excuse. So I didn't insist anymore and paid 22 euros more than I really owed. I am very disappointed by the non-commercial attitude of this employee and therefore of the hotel, and I have the photos of my bill and the card available to anyone who wants them to guarantee the veracity of my story. The hotel has a parking lot, but beware, paying 16 euros per day ........... The heating in the room is not adjustable, there is a thermostat, but whether you increase or decrease the temperature, it remains the same, the temperature of the rooms is probably managed by the hotel. The common rooms of the hotel are very little heated, some are freezing, like the reception.....the times are hard....

just spent 3 nights here. Super freindly, helpful reception staff - ( specially Soukaina - you star. Sooo helpful and kind !!!) We had an upgrade to a larger room. which was nice. 2 really comfy beds and a large sofa. Tea coffee in the room ( although we had to constantly ask for these to be replenished ). Although opposite the train station we never heard a thing. really effective double glazing. The only downside for us was the hotel facilities . I chose this hotel because it had a restaurant attached and a bar. Sadly our meal at the restaurant was poor so we only ate there once. and we never saw the bar open so couldn't relax of an evening and have a drink there, the seating area was always set up ready for breakfast. But it was still a lovely stay. Its about a 10 - 15 min walk down hill to the town... so remember its uphill at the end of the night !! :).

Très confortable et silencieux. Ménage journalier et changement des serviettes. Possibilité de se faire chauffer un plat au micro-ondes, se faire un café et distributeur de boissons. Pourrait être amélioré au niveau des plats proposés, mais ça dépanne.

Une nuit dans 4 étoiles à 500 mètres de la mairie de Bois-Guillaume avec parking dédié. Restauration sur place bienvenue un dimanche midi et accueil très cordial de Charles, le premier de réception. Chambre executive calme et bien chauffée avec lit double, bureau, fauteuil, écran plat, coffre-fort et plateau de courtoisie. Manque un placard ou des étagères pour poser les vêtements (une penderie seulement). Moquette, décor neutre et de bon goût. Espace bien-être (jacuzzi, sauna, hammam) très agréable. Petit-déjeuner de bonne qualité (même si les serviettes proposées sont un peu petites !). Hébergement confortable et pratique au total avec un soin particulier apporté au client (préparation de l’arrivée, portraits sympas de certains membres de l’équipe permettant de faire connaissance, demandes satisfaites) pour un très bon rapport qualité-prix. Nous reviendrons avec plaisir !