Maistra Select Family Hotel Amarin

Buono il soggiorno ed il servizio. Unica cosa l'aria condizionata non era in funzione in una giornata calda soprattutto di notte e, nonostante il reclamo alla reception, la stanza ha continuato ad essere calda tanto da non riuscire a dormire adeguatamente

Hotel, Lage, Essen ... alles perfekt auf die Kleinen abgestimmt.

Easyjet Holidays misrepresented the hotel by omitting the following statement which we found at reception during our week there. "WE SEE OUR HOTEL AND ITS SURROUNDING COMPLEX AS ONE LARGE PLAYROOM .....". This statement says it all really. Everywhere is a childrens playground, intolerably noisy, with no where for a pair of pensioners like us to relax. The room smelled of cleaned up sick. The 3 swimming pools, spa and gym is full of toddlers and parents. They do makeup for 3 year olds and upwards ! This hotel is only OK for families with young children.... nothing for teenagers OR adults. It was a truly awful experiece for us. That said the staff were lovely, and I think they felt sorry for us ! We were the oldest in the hotel. We are seeking full compensation from Easyjet Holidays. DONT USE THIS HOTEL UNLESS YOU LIKE HUNDREDS OF SMALL NOISY CHILDREN !!

This place is amazing! There is so much to do for kids here but they have also thought of the adults too. Outdoors there are the multiple pools including a lazy river, a deeper pool where adults tend to go, a kids pool with slide and a shaded splash pool for toddlers. There are also multiple play areas outside, ping pong tables, volley ball net and large hotel grounds where you can use the scooters which can be hired for free from the kids area. Down at the beach they have a water sports centre, we hired a pedalo, kayak, paddle board and e-scooter and prices are reasonable. Indoors the blue net is amazing, there is a football table and the cinema has a floor projector so kids can play in there too. Cinema shows movies in different languages over the week and had 2 English movies whilst we were there. The game room was one of our favourite places to go, they have PC’s, switches, PS5’s and lots of games. The staff were always great in there (especially Borna) and over 8’s can get a pass to come and go on their own. We joined in with Mario kart tournaments, robot coding and remote control racing, there was lots of activities that can be booked. The kids club is great, it feels very secure and they have lots of activities only thing is they advertise certain activities but when we went they didn’t always do them. The room was great, enough space to live in and although we would have preferred a bath the shower was very powerful but tended to flood the floor. The peg board in the room kept us busy, great addition for kids to be amused whilst back at the room. Kettle and small tea station available in the room but no English tea included. Food wise they had a brilliant selection for every meal, we loved the smoothies that were freshly made at breakfast, the kids station provided chips, chicken nuggets etc and the food was of a great quality. We particularly loved the cat robot who would take your dirty plates away. The only issue we had as a family with allergies was that although they had signs out showing allergens they were not reliable. There would be signs missing, signs moved and signs not relating to the items there. We had some food that I would have guaranteed did not contain certain allergens but stated it did, there was items that did not state certain allergens but named them in the title of the food and some items would state allergens one day but the following day the same item would change signs and add or remove allergens. There was a sign stating to speak to staff regarding allergies which would have been good if it was a severe allergy but for many people this is not the case. The staff in the food area were so good, always clearing plates and cleaning tables. Drinks are available to buy but water, coke and juice were all free at meal times. Overall I would highly recommend this place, it’s an incredible experience for families.

Great room on the corner with adequate size beds for a couple and a 12 year old. Hotel facilities food, pools, restaurants and beach where well maintained and welcoming no reservations by the pool needed. Great for under 10s I would say out 12 year old felt old. Staff all excellent and very helpful

Overall nice stay; positive is definitely the way the hotel is geared towards children, programs are very professional and they loved it. Negatives: for the steep price, we do not find it acceptable that all drinks are payable, including still water which should be included as a minimum. Furthermore, we found food quite repetitive. Also, rooms/public hallways are starting to show their age (dirty carpet stains all over). Finally, the hotel interior is very hot, there seems to be an issue with A/C.