Mallory Court Country House Hotel & Spa

A nice hotel and a generally enjoyable stay. It just needs to get itself better organised for service at breakfast. All the staff were very friendly.

We stay above the main entrance door & at night & first thing in the morning the door kept banging closed & people talking. The room had horrible stains over the carpet The spa £15 extra had a broken shower outside (missing knob to turn shower on) Outside hot tub was nice & hot but the jets wasn’t working & missing tiles. Inside spa area had missing tiles the whole spa area needs a refurbishment

The place is gorgeous and the staff are very friendly and professional from the front of house to waiting staff to the house keeping teams. Everyone we met went above and beyond to make us feel welcome. The rooms are always super hot so we opened a window, only to find the storage heating was on when we return. Just worth checking before you leave your room that is on zero.The spa is also lovely with excellent staff.

This is a lovely hotel that never disappoints, just a one night stay on this occasion in a standard room. Our room was small but very comfortable and clean, all we needed for one night. Staff are welcoming and friendly, and are always happy to help. Our stay included breakfast, which was excellent, cooked to order and arrived very quickly. It was served to us by the most cheerful, friendly and attentive staff. We enjoyed a walk around the amazing gardens before checking out, which is a must. Looking forward to my next visit to Mallory Court.

OK and no more. Definitely not a destination for the business traveler. I stayed there for two nights as I was working locally. The restaurants both closed too early for me to eat on the first night - but that was a good thing on reflection. Location is OK if you want to roll around in a fluffy dressing gown for 24 hours, but not for anything else. Room was OK but ridiculously hot; radiator on full blast on arrival, couldn't open the windows more than 3 inches and no air con, so two terrible sticky nights. Night two - ate in the "relaxed, Japanese-inspired" restaurant as I didn't fancy the "fine dining" at £80/head, and regretted it. Soulless (I was the only diner in, despite the impression given on booking that they were rammed, and the only time they could fit me in was at 19.45) Food was terrible, pretentious, waay to salty and vastly over-priced. Wagamama-style food at Central Tokyo prices (£9 for four very average Gyoza, £22 for a terribly-executed (though painfully-pretentiously presented) pork belly ramen. £6 a bottle for run of the mill cider - the cheapest option by far...) Spent the night chugging endless bottles of water, in an overheated room, whilst wondering how the heck to justify the bill to my client. I have no issue leaving a poor review, as I won't be going back - if I decide to go for a spa weekend somewhere with my partner there are hundreds of places I'd rather go first, where I wouldn't feel like I'd been mugged

Wonderful stay, everyone knew it was our anniversary, very polite and attentive staff, delicious food. Spa and treatments were very relaxing and because it's small it was very quiet and almost felt like it was our private pool. All serving staff knew I had a nut allergy.

Most of all, the staff were all fantastic. Very friendly, incredibly helpful and we really felt that they would go out of their way, to make our stay more pleasant. The hotel was stunning, the spa was excellent and the food was really outstanding. We had the tasting menu, and it was delicious. Many thanks for a wonderful experience.

Mallory Court is a guaranteed great night sleep, excellent service and good room with the nice small details. I used to come to this hotel regularly years ago and it was wonderful to go back and see that the brilliant service and excellent breakfast remained unchanged! The spa is a great addition - relaxing and well managed too.

The staff in the hotel and the grounds are what make it special. The rooms are large but a bit tired and not a great attention to detail. The local area is beautiful and lots of places to visit and eat. Convenient parking at the hotel. But really if you like good service then this is the place to go.