Please be reminded that the hotel check in has to be done before 18:00, after this time there will be no one at the reception and there is no option for distance online check in. Also hotline won't work after 6pm, so if your flight is delayed and you cannot contact the hotel before 18:00, you cannot check in and need to find alternative stay urgently. We managed to find another hotel near Chitose and they put an ipad at the reception for distance check in, we cannot help wondering why the same couldn't be done here, please at least make your hotline available before midnight.
other than that, the hotel is clean, good condition and has a luxury feel.
Terjemah