Although the room was sufficient, the cleaning staff did tidy up the bathroom but did not fix the bed, and I don't mean changing the linens. Although I got to the Inn early the person on the computer screen said they would be an additional $30.00 charge and did not explain the reason why. Finally, I had to check out early and again the man on the screen asked me why, which was none of his business but he could not authorize the refund for that night. He had to wait for the manager. I find that unacceptable that only one person on staff could do the refund action.
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