HM Mar Blau

We stayed at this hotel from 23/9/24 - 3/10/24.The hotel was lovely.We stayed in a one bedroom apartment which was roomy.The sheets were changed several times & towels changed every day as was the room cleaned daily.Reception staff were very friendly & helpful.The pool area was lovely but beds & tables were not cleaned on a daily basis /lots of trees & birds around which would necessitate daily clean.Otherwise we could not fault this Hotel.

We have just returned home from a weeks stay here. We arrived late around midnight to check in, we received no hello and found the receptionist to be rude and unwelcoming which immediately set the tone for our holiday. We didn’t get directed to where our room was or what building it was in, or shown where any other of the hotel facilities were either. Food was left out for us as we arrived late but it was leftovers from tea with flies around so we didn’t eat anything. We didn’t have a problem getting sunbeds during our stay as we get up early anyway but there definitely isn’t enough for all hotel guests. The hotel is very crowded and pool is unpleasant, you can’t even swim in it as there is just too many people in it at once. The pool is so much smaller than the photos. The pool only opens at 10am which feels late for people with small children who are up early and want to make the most of their holiday and to be honest, it doesn’t actually always open at 10am, sometimes it is between 10am-10:15am, difficult when inpatient small children are waiting. The all inclusive food is extremely repetitive and not clearly labelled, we also found that in the restaurant rules apply to men and not women, men aren’t allowed in wearing vests but women are in bikinis/swimwear. My partner was pulled to the side and told to wear a t shirt although there was other men eating in the restaurant in vests, we actually counted 4 others at one time, and they were not asked to change. We ate out in Cala Millor twice during our holiday, which was lovely and I would highly recommend. The beach is also lovely there, it is about a 30 minute walk away or a 5 minute taxi ride. Our room was spacious with good storage but pretty unimpressive, very dated, cobwebs on the ceiling, the floor wasn’t cleaned once during our stay, and we had issues with the plug sockets that sparked when we arrived, we travelled with an 11 year old and when she went to put her phone on charge, it sparked. Another plug socket came out of the wall and the hairdryer also broke whilst it was being used too. No atmosphere around the hotel in an evening, lights turned off at 11pm on the dot as the bar closes to encourage you to go to bed, safe to say staying up late and enjoying your holiday is not welcomed by bar staff. We found it quite rude that the bar shut at 11pm to all inclusive guests but people stood next to us who are paying for drinks and not all inclusive are still allowed service and to buy drinks. We would not return to this hotel and although we’ve made the most of our week’s stay, it wasn’t what we were hoping for.

The food is amazing with so much to choose from every evening as well as many different themes throughout the week. The hotel is very clean and the rooms have very comfortable beds and a nice balcony and spacious room. The facilities are top notch. The bar staff are very friendly and there’s many drinks to choose from. The entertainment is the best we have ever had with Kamilla and Pablo doing the best Job. Whether it’s water aerobics or karaoke or mini disco, Kamilla and Pablo made sure it was entertaining for everyone and they are an absolute star of the hotel and it wouldn’t be the same without them. Thank you so much for such an amazing week and we will be back.