Georgette
17 Februari 2024
Where do I begin, first, check in, check in was at 3pm, got to the hotel at 347pm and room wasn’t ready. Was told by front desk it would still be an hour. Had to cancel our dinner reservation bc I couldn’t get shower. We had reservations at 530pm. Room wasn’t ready until 505pm. Finally Made it To the room, no hand towels or wash clothes….then there was the bed. I am not sure why we had to wait an extra hour before we could check in bc our bed was dirty. Sheets were obviously not changed, mattress pad half way off, fitted sheet all wrinkled and hair all in the bed. Very disappointed, we like staying at this place bc it’s close to the amphitheater and we can walk back and forth. And with all the complaints management could have cared less….
Terjemah