Ibis Styles Haydock

Tempah hotel kerana kami menghadiri majlis perkahwinan berhampiran. Kakitangan di kaunter penyambut tetamu sangat ramah apabila kami tiba. Sebaik sahaja di bilik kami, kami mendapati sinki mengalami kebocoran yang agak besar jadi pergi untuk menasihati penerimaan tetamu. Seorang wanita datang dengan alas mandi tambahan dan mop dan baldi untuk membersihkan air. Dia menjelaskan bahawa malangnya tiada tukang yang boleh membetulkan kebocoran itu, saya rasa ia hanya memerlukan sesuatu yang mengetatkan tetapi saya bukan pakar. Dia mencadangkan meninggalkan tikar mandi dan mungkin membawa yang lain tetapi apa yang benar-benar diperlukan ialah baldi yang banyak bocor! Dia sangat minta maaf dan berkata kami boleh berpindah ke bilik lain tetapi itu akan menghadap ke jalan utama & mungkin bising jadi kami memilih untuk tinggal. Dia juga membawa seterika yang kelihatan tidak berfungsi. Kami mengatur untuk mendapatkan seterika lain tetapi kemudian mendapati bahawa soket yang tidak berfungsi bukan seterika. Sarapan pagi ok, tiada yang istimewa. Saya mengesyaki sinki mungkin bocor untuk beberapa lama jadi ia agak buruk ia belum diperbaiki jika itu berlaku Ia bukan pengalaman terbaik tetapi tidak boleh menyalahkan kakitangan yang semuanya ramah. Sarapan pagi tidak istimewa tetapi OK. Saya mengesyaki sinki telah bocor untuk beberapa lama jadi masalahnya sedikit tidak diperbaiki jika itu berlaku.

For one night staying is fine, however, the lack of options for breakfast was a bit disappointed.

Just staying one night but the staff lovely on arrival ,room is warm, beds comfortable and Cleen, room quite big breakfast is good I can not find a fault to mention

Very good as usual. The rooms were clean and in good condition, although the floor tiles in one of the rooms need to be repaired as they could cause a guest to trip in the shower. One of the room doors was awkward to close, and the other room key card had to be reset at reception.

We couldn’t stay as we had Covid, it would’ve been thoughtful if we could’ve rearranged our stay, but this was not offered to us. Disappointing & costly.

Great little hotel. Great price and excellent service. Will be using again soon.

Radiator did not work. Reported it to reception but no action taken. Lights tripped at 10pm, reported to reception and told it would be put back on shortly. 1am in the morning I had to use the toilet in the dark. 7am still no lights, back to reception who apologiesed and said they would sort immediately. 7.30am knock on room door telling us we could move room if we wanted to! Packed up and left. So disappointed as we have stayed here several times but will not be staying here again. If you do stay take blankets and a torch!

Stayed for the weekend with 2 teenagers & 2 adults. Everything was great, buffet style breakfast, cereals, fruit Only gripe was the pull out bed for the kids Not big enough to fit 2 people on it was the worst night sleep they have ever had. Daughter had to sleep in our double bed as could not sleep a second night like that Rooms are quite small but apart from that ok Great that dogs are allowed too

Very clean and staff were extremely attentive. Room was spacious and great price. 1st time staying here and will return when in the area to see family. Food was good despite the chef being on holiday.