Zone De, 9000 Route D'Annecy, Rte de Cervonnex, Saint-Julien-en-Genevois, 74160, FranceLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
58 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.5
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(58)
Ulasan positif(36)
Ulasan dengan gambar/video(6)
Ulasan kurang baik(3)
Jeixsa
Bilik King dengan Pemandangan Bandar
Menginap pada Sep 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 10 Sep 2024
Chambre très propre est très confortable. Le petit déjeuner était varié. Il y en a pour tous les goûts !
Terjemah
Strakhov
Bilik King dengan Pemandangan Bandar
Menginap pada Feb 2024
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Feb 2024
Отличное соотношение цена/ качество. Чистый, свежий номер. Очень удобные подушки и матрас, хорошо выспались. Разнообразный завтрак, есть всё необходимое. Расположен рядом с заправкой электромобилей.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed your experience and found our establishment to offer excellent value for money.It is also a pleasure to know that you found your room clean and fresh, with very comfortable pillows and mattress which contributed to a good night's sleep. We are also pleased that our varied breakfast met all your expectations. We are also delighted that our location next to the Tesla Superchargers was an advantage for you.We look forward to welcoming you back soon. Best regards, Marie T. Guest Relations
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for taking the time to share your feedback about your stay at our hotel. We're glad to hear that you had a positive overall experience and that you appreciated our convenient parking, quiet atmosphere, and the nearby amenities. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.We value your input and strive to continually improve our services.Best regards,Cassandre.M Guest Relations
Pengguna Tetamu
Bilik Twin dengan Pemandangan Bandar
Menginap pada Jun 2024
Melancong bersama rakan
15 ulasan
4.0/5
Sangat Baik
Disiarkan pada 21 Jun 2024
房間是很大,還帶了一個陽台,適合自駕遊路過住宿,遊玩住宿離市區和景點都很遠
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的 _M1860796****, *感謝您花時間與我們分享您的入住體驗。我們很高興聽到您喜歡我們帶陽台的客房,以及我們理想的地理位置,這使我們能夠提供遠離城市喧囂和旅遊景點的寧靜住宿,同時仍可駕車前往。我們期待您下次再次光臨。此致
Pengguna Tetamu
Bilik King dengan Pemandangan Bandar
Menginap pada Sep 2024
Pasangan
27 ulasan
3.5/5
Disiarkan pada 28 Sep 2024
J’ai apprécier
Terjemah
Pengguna Tanpa Nama
Bilik Twin dengan Pemandangan Bandar
Menginap pada Dis 2023
Lain-lain
17 ulasan
3.5/5
Disiarkan pada 30 Dis 2023
服務一般,酒店較偏,適合自駕遊,酒店旁邊餐廳味道不錯。
Terjemah
1220700175
Bilik King dengan Pemandangan Bandar
Menginap pada Jun 2023
Pasangan
9 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Jun 2023
出現一點小插曲,攜程給力,前台服務員收税金沒標記,第二天退房出現一點小麻煩
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your check-in and check-out process. We appreciate your feedback, as it helps us identify areas for improvement.Your feedback is important to us, and we want to ensure that we address any issues appropriately.We hope that despite the hiccup, you were able to enjoy your overall stay with us. We look forward to the possibility of hosting you again in the future and providing you with an even better experience.Best regards,Cassandre.M Guest Relations
Pengguna Tetamu
Bilik Twin dengan Pemandangan Bandar
Menginap pada Ogo 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Ogo 2022
Me ha gustado mucho el hotel, cerca de la frontera con Suiza. Ideal para alojarse teniendo vehículo (no hemos ido en transporte público) y no pagar los precios altos de Ginebra. El hotel es muy bonito, acogedor y limpio. El personal muy amable, incluso hay empleados que hablan español. Volvería sin pensarlo!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay at our hotel. It's fantastic to know that you found our location convenient for your travel plans and appreciated our cozy and clean facilities.Our team takes great pride in providing excellent service, and we're glad to hear that our staff's friendliness and multilingual capabilities made a positive impact on your stay. Your kind words are truly appreciated.Warm regards,Cassandre.M Guest Relations
Chendaxiongxiansheng
Bilik Twin dengan Pemandangan Bandar
Menginap pada Ogo 2023
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Ogo 2023
環境很棒,早餐特別好!!
Terjemah
Jawapan daripada Pihak Penginapan: Cher(e) Client(e),Nous sommes ravis de savoir que vous avez apprécié le cadre de notre établissement ainsi que le petit déjeuner que nous proposons. Votre satisfaction est très importante pour nous et nous travaillons continuellement pour offrir à nos clients une expérience mémorable.Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de vos futurs voyages. Cordialement,Cassandre.MGuest relations
AVIDTRAVELLER53
Menginap pada Sep 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 25 Sep 2024
Everything as per top Marriott standards: location, staff, service, room, decor. Lucas @ Front Office was exceptionally good, friendly, courteous, well-mannered. I wish him great success in life and career. Thank you Lucas. Will surely want to return.
Terjemah
Jawapan daripada Pihak Penginapan: Dear AVIDTRAVELLER53, Thank you so much for your wonderful review! We're delighted to hear that your stay met your expectations of the top Marriott standards, from the location and decor to the service and room. It's fantastic to know that Lucas at the Front Office made such a positive impression with his exceptional service. We’ll make sure to pass on your kind words to him. We look forward to welcoming you back for another excellent stay in the future! Sincerely,
199fabianf
Menginap pada Ogo 2024
Pasangan
2.0/5
Disiarkan pada 16 Ogo 2024
The service is so bad there ! First of all, no recognition at all for your bonvoy status, not even a « welcome back » or « thanks for your fidelity… » which I get everytime as a lifetime elite platinium. Then, many many mistakes from the staff… after breakfast they stopped me like if I was trying to get away without paying… but they forgot they have opened a credit line on my credit card… i had to wait 10 min at the reception and when they discovered it , I didnt even get a « sorry sir ». For the rest, the check out process took forever, they even made mistakes on the invoice, forgetting the discount I m supposed to get for the breakfast because of my status. Thank godness, I stayed only one night
Terjemah
Jawapan daripada Pihak Penginapan: Dear 199fabianf Thank you for taking the time to share your feedback. I sincerely apologize for the disappointing experience you had during your recent stay at AC HOTEL. We deeply regret that we failed to recognize your valued Bonvoy Lifetime Elite Platinum status and that our service did not meet your expectations. Your loyalty means a great deal to us, and it is unacceptable that you did not receive the warm welcome and recognition that you deserve. I also want to apologize for the multiple service failures you encountered, from the breakfast billing issue to the delays during check-out. These do not reflect the high standards we strive to maintain. I have shared your feedback with our team to ensure that these issues are addressed immediately, and we will be reviewing our procedures to prevent this from happening in the future. Please know that your comments are being taken seriously, and we are committed to making the necessary improvements. We truly value your continued loyalty and hope to have the opportunity to welcome you back and provide the exceptional service you deserve. If there is anything else we can do to make this right or if you would like to discuss your experience further, please do not hesitate to reach out to me directly. Thank you again for your feedback, and we hope to regain your trust in the future. Warm regards, Jessie Smith Director Of Rooms
Daoda2
Menginap pada Feb 2024
Bisnes
3.0/5
Disiarkan pada 28 Feb 2024
The hotel comes up as an option in Geneva on the Marriott app. Certainly cheaper. But a taxi from the airport and to Geneva together will run you €80 so not clear you save that much. Then add the overpriced restaurant (there are no other options around) and it's a false economy. Won't do again.
Terjemah
John B
Menginap pada Jan 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 1 Jan 2024
The hotel is clean, new and rooms function well. I found it ideal for an overnight stay before an early overseas flight and was nice to have an early breakfast prior to departure. My only complaint is the shower, it did not drain well and ended up flooding the bathroom. I was told by housekeeping this is an ongoing issue, hope it can be fixed as my stay was otherwise perfect.
Terjemah
Jawapan daripada Pihak Penginapan: Dear John B, Thank you for taking the time to provide us with your detailed feedback on your recent stay at our hotel. We are delighted that the hotel met your expectations in terms of cleanliness, novelty and functionality, and that you found us ideal for a night before an early flight. However, we would like to apologise for the inconvenience you experienced with the shower. We take note of your comment regarding the drainage problem and our technical team is actively working to resolve this situation. Your experience is important to us and we are taking all necessary steps to resolve this issue in order to improve the quality of our service. We are delighted that the rest of your stay was perfect and we look forward to welcoming you back. Yours sincerely
Pengguna Tetamu
Menginap pada Sep 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 30 Sep 2023
Very nice new hotel outside of city. Easy to find and free parking. Our room was modern and clean plus good size. Large bathroom. Cosy lobby with bar and restaurant. Breakfast was great, all what you need and more. Young staff, friendly and some of them still learning....nice way. I really can recommend this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear mattiT150, Thank you so much for your wonderful review and perfect rating of 5/5. We're thrilled to hear that you found our new hotel outside the city easy to locate with complimentary parking. It's fantastic that you enjoyed your modern, clean, and spacious room, along with the large bathroom. We're delighted that you appreciated our cozy lobby, bar, and restaurant area. It's great to know that you found the breakfast satisfying and that our young, friendly staff, some in training, made your stay enjoyable. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing our hotel, and we hope to welcome you back soon. Sincerely,