Pengguna Tetamu
19 Februari 2025
The hotel itself is not too bad apart from the god awful smelly stuff they must spray in the corridors. The restaurant!! The Social, what a joke!!! They had run out of beer! The menu is very limited and overpriced! The staff have not got a clue! In need of some serious customer service and waiting service training. I had the burger and chips! Or should I say CHIP! 15 chips looking very lonely on the plate! My wife had a pizza, it turned up cold! Called the waitress over and all we got was a blank expression, she did not have a clue what to do! I suggested she took it back to be warmed up, again just a black expression. Eventually she got the message and took it away. When it returned it was fine but not a word of apology. After finishing our mains were left 20 mins staring at out empty plates! We gave up with desserts and went to pay, the waitress didn't know how to work the till! The manageress came over to take our payment, never asked if all was ok! So I told her how awful the whole experience of dinning there was, she didn't care! All in all a very disappointing experience. Can only recommend you find elsewhere to eat.
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