Hotel dengan Pengambilan dari hotel di Island Garden City of Samal

The initial welcome was very good for a hotel of this kind. The room was okay although a coat of paint would make it more pleasing than scuff marks everywhere. The lighting was stark - recessed bright bulbs do not give the right ambiance when no dimming. There is a lack of reading lamps above the bed (yes people do still read). The aircon unit was very noisy at night - this appears to be dependant on the make. Although we were out for a whole day on our return the room had not been made up and tea/coffee went un- replenished. Given the market this hotel is aiming for this was a huge disappointment. The in house meals weee good but there is a lack of consistency with staff service which could be improved.

We really enjoyed our one night stay, wish it could have been longer. The cabins are very nice and comfortable for us and our extended family. The staff are very good, they could not do enough for us. The facilities and beach are all very clean.

Been wanting to visit Samal Island for the longest time. Discovery Samal was said to be one of the best if not the best resorts in the island. The resort itself from the ameneties, architecture, cleanliness and the actual beach was top notch. Would definitely say that this is one of the most gorgeous resorts we've stayed in. Service though unfortunately, was the opposite of 5 stars. Sharing below a few pointers: Samal Welcome Center - good place, helpful staff. did pre check in procedures there. Departure time though was not acurate. Despite the schedule stating that the departure was at 11 am, we left almost 12 pm. Check in - Most chaotic part of the trip. After receiving welcome drinks, there is no order on how to proceed with check in. Guests were all over the front desk not knowing how or where to queue. Took a while for staff to notice that there are guests waiting. Arrived at around 12 am and was told that room wasn't available. This was ok since check in time was at 3 pm. Was informed that we would be receiving a call once room is ready. Up until 3pm, no calls were received. Visited the front desk multiple times from 12 pm - 3 pm but it's as if they were meeting us for the first time. Did not help as well that there were no staff available during check in time. During actual check in, the only thing that was mentioned by the front desk is to wait for our room cards. There was no info on how to go around the hotel, breakfast details, wifi access, how to go to rooms etc. Had to consult with other staff members to secure all details. Front desk needs serious retraining. Despite that, everyone was very friendly. Room (Junior Suite) - very good and complete. beautiful interiors and above average finishing. bed was a perfect 10 for us. room service on the other hand was not the best. Requested for water and ice, despite multiple follow ups came 1 hour later. Food - good for resort food. Drinks - 2nd most chaotic part of the trip. There was a happy hour at 4 - 6 pm but was informed by waiters that there was only 1 bartender serving the entire resort. People were getting very furious with the wait. Complaints from people filled the beach area. After 1 hr and 20 minutes of waiting, drinks arrived for us. Waiter was very nice to explain what happened. Operations need huge improvements as waiters unfortunately get all the complaints of customers. This somewhat ruined the mood of ”sunset and cocktails” cause drinks arrived during the evening already. Quality of drinks though was above average. Getting around - not the best but far from the worst. Wait time was manageable. Staff were very friendly and responsive to requests. Breakfast Buffet - Above average dishes. Not chaotic at all. Order was in place. The only hard part was getting water from waiters. Would be helpful if restaurant decides to just leave a water dispenser. Check out and transfers - fast and efficient. done in 15 mins. transfers back to davao city was flawless. Overa

Dengan penginapan di Aundanao Oasis Beach di Samal, anda akan berada dalam lingkungan 10 minit memandu dari Gereja Christ dan General Moncado White House. Hotel pantai ini berada 28.4 km dari Pusat Beli-belah SM City Davao dan 9.9 km dari BlueJaz Water Park.Berseronoklah dengan kemudahan rekreasi seperti pantai persendirian atau kecapi pemandangan dari taman. Kemudahan tambahan di hotel ini termasuklah gril barbeku dan dewan bankuet.Puaskan selera anda di restoran di hotel, yang menghidangkan makan tengah hari dan makan malam atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik. Sarapan pesanan masak disediakan pada setiap hari dari 7:30 hingga 8:30 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk kemudahan dobi dan peti simpan selamat di meja/kaunter hadapan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 9 bilik berhawa dingin yang menampilkan televisyen skrin rata. Program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan kelengkapan dandanan diri percuma.