Pengguna Tetamu
30 September 2024
We will not be returning. The food was lackluster, spas felt dirty, and the beds exceedingly uncomfortable. I am not someone with back issues and I got tremendous back pain- we had to leave early and they refused to reimburse. I was never offered to speak with a manager nor did they change the bed topper and mattress which was promised to be changed, nothing was done- both of which they cited they did and therefore would not reimburse. A mediocre resort way overpriced. “Thermal pools” like Luke warm bath water.
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