Pengguna Tetamu
17 November 2022
My friends and I stayed for two weeks, and I must say we enjoyed the breakfast served with a wonderful smile and great service everyday of our stay. We even had the opportunity of having a buffet breakfast one morning due to large groups meeting there. They had a fabulous array of delicious Mexican dishes, including Chiapas tamales, eggs, chilaquiles, beans and much more. They also have many rooms and suites, as well as a backyard with cabins. Across the street, they have a garden with displays of a Mayan house and a huge canoe. A restaurant that specializes in waffles, including chicken and waffles, etc. They have a store where they sell authentic crafts from the area. You can also watch a video about how Nabolom was founded by a great European couple, it is in English and Spanish. And then u can go back to the hotel and visit the library and other rooms that display how the Blom’s lived, their office, bedrooms, wardrobe and more. We had a problem where a not so friendly front desk clerk, wanted us to pay the first day, which I have never been asked to pay before I leave. The lady I am talking about, was not the person I would have as my front desk person. And then, there was Cristina, whose friendly disposition and smile, made us forget a few hiccups. All and all, there were a few details in the rooms, that could have been better, no soap dish, missing handle in the little closet in the bathroom, no bottled water ( I only use it when traveling ), lampshades crooked, etc Having a general manager on site and seeing him/ her around, to tell u more about the place and take care of those little details.
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