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1 malam
Ulasan Tetamu
3.6/5
17 ulasan
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Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.6
Perkhidmatan3.7
Kebersihan3.7
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Semua ulasan(17)
Ulasan positif(10)
Ulasan dengan gambar/video(5)
Ulasan kurang baik(7)
Sawadii
Bilik Suite Katil King Size-Tidak Merokok
Menginap pada Mac 2023
Solo
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 8 Mac 2023
The entrance to hotel is from parking lot not on the Main Street. Staff is friendly and room is clean and spacious. There is not a lot of varieties of food for breakfast but get all the basics: eggs, sausages, bread, bagel, yogurt, waffle, coffee and tea. Sound proofing is not too good. The light rail (tram) stop (Gish stop) is about 2 min walk. Very convenient.
I expect any Comfort Suites (or higher) level hotel with “Airport” in its name, and within a couple of miles of the airport, to have a courtesy shuttle. This one does not, which added the Lyft cost both ways to the cost of staying here. I knocked off a star because of this. Otherwise, a generally Comfort-quality stay - in other words, just fine, comfortable, no ugly surprises, also no superlative surprises. A perfectly good three-star stay. If you stay in the midrange Choice hotels often, you know what I’m talking about.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2023
Pasangan
0 ulasan
2.0/5
Disiarkan pada 8 Okt 2023
This rating was not easy to give. San Jose is not a place we felt “safe” in. We thought that by staying near the airport we would have a better comfort level. However, when we parked in the covered parking there seemed to be a worker sitting in the garage with headphones and was polite and said Hello, but we couldn’t tell if he was a security guard or employee on a break. Like I said, he was very polite so we didn’t put any thought into it. We checked in and the room was fairly clean. What really took us by surprise was the fact that we had checked in late at night so the next morning when we opened the curtains and found that there were homeless people living in the parking lot on the opposite side of where we were parked. Nothing against homeless but it isn’t good for them to be in the parking lot of a business. No complaints with the hotel staff. The hotel staff were very nice and polite. We likely would not stay there again due to not having confidence in our safety and/or security.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2023
Lain-lain
0 ulasan
1.0/5
Disiarkan pada 14 Mac 2023
This is the second Comfort Suites where I made a reservation, but did not stay due to the condition of the property. They show pictures on their site indicating a Denny's Restaurant with an arrow pointing to the location. There is NO Denny's there! Also show pictures of their "Market" with soft drinks, snacks, etc. The only thing on the Market shelves was dust. As in completely bare! Hand sanitizer dispenser next to elevator empty.! Hallways a wreck. Lamp shades in room sitting on top of the bulbs, not attached to the lamp itself.
Terjemah
Pengguna Tetamu
Menginap pada Sep 2023
Lain-lain
0 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Sep 2023
Very Friendly Front desk! Sol the Manager was very professional. Housekeeping was so nice even if they speak very little English. It's taken over by new owner, I believe this place will be better. I heard it was one of the most recommended hotel couple years back.
Terjemah
Pengguna Tetamu
Menginap pada Mei 2023
Lain-lain
0 ulasan
4.0/5
Sangat Baik
Disiarkan pada 3 Mei 2023
After a long day in the airport, this hotel was close and convenient. The neighborhood looked shady for us country bumpkins, so I was grateful for the enclosed parking and entrance to the hotel from the off street parking. The front desk was accommodating. The room was quiet. No heavy scents. The breakfast was sufficient. Cooked eggs and sausage. Juice was out of order.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2023
Keluarga
0 ulasan
1.0/5
Disiarkan pada 8 Mac 2023
parking garage smells like smoke, no security in and out of garage or building. Breakfast is the worst I've ever had at a hotel. I prepaid my stay and when I got home I got an invoice that they had charged my credit card for more than the prepaid amount, in other words I was double charged. I called the manager to inquire, he blew me off and said to call customer service. After getting through to customer service they redirected me to the hotel, saying the manager does all the billing. Frustrating....this place is not worth it. Also can hear loud hum of next door neighbors AC all night.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2023
Lain-lain
0 ulasan
2.0/5
Disiarkan pada 17 Jan 2023
I was disappointed in what was my second visit to this establishment. The first clue should have been the indifference of the manager on duty. But then, our room smelled like sewage until we got the air circulating. The next morning, when our ride to the airport failed us, there was no getting assistance from hotel staff for a cab; he was too busy sleeping. We won't be back.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2022
Lain-lain
0 ulasan
2.0/5
Disiarkan pada 19 Okt 2022
Nasty. Horrid pungent smell upon entry to the hotel. Corridor to room has heavily stained carpets there is no excuse for this, heavy traffic or not it should be cleaned. It's a non smoking 🚭 hotel but you could smell ********* as you walked passed some rooms. Room it's self seemed clean except once again the carpet which was disgusting. Bed was comfy and sheets clean. Bathroom floor dirty, sink and bath had black hairs in. (I'm blonde) Breakfast. 8am juice machine no orange or cranberry, machine empty. Tables dirty counter not cleaned, bread was dry. Management please do not apologize if you read this. If you cannot see the dirt then you are in the wrong industry. If this hotel is observing Covid protocol I'd hate to think what it was like before. Even the hand sanitizers on the walls were empty.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2022
Bisnes
0 ulasan
1.0/5
Disiarkan pada 16 Jul 2022
Stay Away. Beware the owner fired his entire staff today and evicted guests who have been long term. I cannot express more strongly that you look elsewhere. I have filed a BBB complaint as well as Dept of Justice,
Terjemah
Pengguna Tetamu
Menginap pada Sep 2021
Bisnes
0 ulasan
3.0/5
Disiarkan pada 12 Sep 2021
Location is convenient to the San Jose Airport and offers parking in a street level deck. When I stayed in August, 2021, the breakfast offering was limited to Grab and Go. There is a Denny's just a few doors down and a 7-11 just a bit further than that. he rooms and property were very adequate. I do believe there are a lot of long term stays here. Certainly worth consideration if a location near this airport is needed.