Hotel Mesra Haiwan Peliharaan di San Juan

LOVED our stay at Coco Grove. We are not fans of large resorts, but this is an exception. Even though our first 2 nights the resort was full we did not feel like there were lots of people. The property is huge, villas and rooms are spread out amidst lush tropical foliage, there are 3 different & good sized pools in different areas. 3 food outlets. A decently equipped gym. A nice gift shop that doesn’t mark up the items exorbitantly—we found it very reasonable. Very well planned resort. Staff are just lovely—very sweet, attentive and helpful. Everyone. From drivers, front office, restaurants, spa, cleaners, gardeners, guards, lifeguards—all really just genuinely nice. I greatly appreciate how the staff are kind to animals too. Went to the Spa 3 nights for massage—ask for joy—I had one of the best aromatherapy massages from her (2 nights—my first and last; the masseuse I had the other night was mediocre). And if you prefer hard massages ask for a Swedish deep tissue massage from Fretzel, she was excellent according to my partner. We stayed in an ocean villa. Very spacious with a good sized bathroom with separate shower and bath tub too. There are also shelves and closets to hang clothes. Rooms are cleaned daily which we appreciate (if you don’t want yours cleaned daily let them know when you check in). It was wonderful having the beach & sea “at your doorstep.” Our stay was very peaceful. The Sanctuary Villas are at the opposite end, near the spa and in a bit more private area, we’ll probably request that for next time. there isn’t anything wrong with the Ocean villas (which are near the dive center) it’s just there was more foot traffic in the area than in the sanctuary. Internet is good in some areas and weak to none in others. Food is ok, portions are good. Decent selection for breakfast. For vegetarians the vegetable curry in Salanandas is good, Thai inspired better than at the Beach Bar. The fries and the stir fried vermicelli noodles w vegetables at the Beach Bar were better than the fries and the vegetarian pancit (these noodles were thicker) at Salamandas. Don’t forget to say hi to Macky, their rescued Brazilian Parrot We’ll be back, coco Grove is on our list of favorite beach resorts!

This is easily the worst hotel I have ever stayed in! It is the dirtiest and most DISGUSTING place I have ever had to stay in. There were dead bugs and droppings everywhere, the floors and walls were filthy with DIRT, the bathrooms were repulsive, and the beddings was dirty with bugs and hairs! Do not be deceived by the photos and false good reviews online, it is an utter scam! The owner was an ignorant and useless man who refused to help us at any point during our complaints when we arrived in the rooms. The receptionist took us to different rooms but they were all in exactly the same filthy state. We didn’t even spend another night there despite them refusing to give us a refund. After speaking to people in the area it has a reputation for being a terrible hotel to stay in and known for disappointing tourists. Please do not stay here, it was an awful experience and I hope they get shut down!!!

太喜歡這個島了！！！酒店也不錯！

We enjoyed a 2 night stay at Infinity Sands. We also visited their sister hotel, Infinity Heights, which I have reviewed separately. There were a few issues at this hotel, some of which were out of the hotels control. Others involve staff training suggestions. However, before I start, this place deserves the 5 Star rating I have given it. The wonderful staff, who tried so hard to make our stay pleasant, more than made up for any areas of concern. Firstly the room we had was spotlessly clean, large with a wonderfully comfortable King Size Double Bed. Tasteful furnishings. Lovely hot shower. For the price point it was exceptionally good value. We experienced both dinner and breakfast at the sea front restaurant. Each time the tables were spotlessly clean and set out nicely prior to our arrival. The breakfast is very good value at just less than 300 pesos including filtered coffee. Recommended. Service staff were polite, professional and very attentive. As a training issue, maybe they should pay a little more attention to their listening skills so that they deliver what a customer actually requests. I mean this as a constructive suggestion. Not a criticism. For example when ordering fried eggs for breakfast and then ( on one occasion) to receive omelettes , is not really appropriate. The chefs are clearly very talented and spend time with lovely dinner presentations but the food needs to be hot. Dinner, as husband and wife, in my view, means that main courses should be served together not 15 minutes apart. My wife has finished her, barely warm, spaghetti dish, before my main course even arrived. Not the best of situations but, having owned and operated restaurants myself in The Philippines, I know the value of staff training, particularly as regards multi tasking and timing of dish preparations. My main course was superb. Hot and very well presented. My last recommendation to the hotel management is to sit down and discuss with the bar next door, as regards their playing of late music late into the evening. It is supposed to finish at 10pm but on our second night went on until 11.30pm, albeit at a slightly lower volume. Overall this place is 5 Star for value, location and their wonderful and hard working staff.

The Belle's Beach Resort provides a great place for travelers to relax after a busy day. The Belle's Beach Resort is an ideal choice for travelers who want to take in the sights and sounds of San Juan.There is no shortage of things to see in the area, with the RUNIK Beach Club & Resort - Adults Only, Hambilica Fire Fly Hatchery and Laine's Massage Service all nearby.At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.