Sheraton Puerto Rico Resort & Casino

Saya TIDAK akan tinggal di sini lagi, TIDAK PERNAH mengesyorkan hotel atau tapak ini lagi!!! Dari hari pertama mendaftar masuk sehinggalah saya dan keluarga terpaksa meninggalkan hotel. Penginapan asal saya telah dibatalkan dan saya tidak dimaklumkan dengan betul. Pada hari Isnin 9 Ogos 2021, suami saya menerima panggilan telefon dari kaunter penerimaan tetamu yang memberitahu kami bahawa kami perlu keluar dari hotel ASAP. Kami memberi masa sehingga 6:00 petang untuk keluar. Maklumlah pukul 5:52 petang. Penjagaan rumah tidak mengganggu kami sama sekali. Ia adalah kaunter penerimaan tetamu bersama-sama dengan TRIP.COM Lebih $2500 dibayar dan kami pada dasarnya ditendang keluar tanpa ke mana hendak pergi. Perkara telah ditutup. Suami saya dan dua anak perempuan kami TIADA KE MANA UNTUK PERGI SAYA TIDAK AKAN TINGGAL DI SINI LAGI ATAU MENGGUNAKAN LAMAN INI!!! BENCANA yang total

It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.

住了一晚，地理位置很棒，在聖胡安市民中心對面，旁邊就有餐廳和美食廣場，環境很好，酒店性價比不錯。

First off, major renovations in the entrance way. Sometimes makes getting in and out a little difficult. Second, the bathroom in our room, the ceiling had huge paint spots falling off the ceiling and peeling everywhere. , Third, we booked a "bayview" room, with little view. fourth, fees were outrageous even being charged for things you didnt use. finally, for the bad things pretty sure the ****** employess cheat you out of money and you wont see it if you really dont pay attention, especially at the BJ tables. There were a few good things, breakfast ordered for room service was outstanding even if "pricey". bed was comfortable. water was nice and hot. walking distance to Olive Garden, Longhorn and Distrito T-Mobile which houses alot of restaurants and movie theater. Overall gets a 4 star out of me but far from 5 star.

We stayed 1 night pre cruise, Overall this an Excellent hotel, great service all round, clean comfort bedroom, lovely pool area, very close to good bars and restaurants on district 8. Be aware of the expensive breakfast,

One con is that there’s too many people in suits while I’m on vacation in a bikini. I felt out of place…awkward. Other than that I loved everything about it.

The air conditioning around the property was set extremely high and it was cold. We had to shut down the ac in our room and needed to ask for an extra blanket as there was still cold air seeping through the vents in our room.

I didn’t like that the ****** looked as if it was under construction or had some water damage , it smelled like water damage. Also it was way over priced for the room accommodations

Room was not ready until 630 a big big problem. No one explained why we did get an early check out, but that was totally unacceptable when we were only there for one night preparing to go on a cruise.