Hotel berhampiran Parroquia Santa Bernardita, San Juan

Everything was lovely. The room was clean, check in/out was easy. It was unfortunate that we couldn’t access the outside area on the 6th floor, my kiddos were too short to look out the window, and it would have been much more fun to experience outside. It may be a separate entity but the prices at the restaurant are outrageous, and the 2.5 star rating is enough to make anyone run away if they can.

Our stay at the Courtyard Isla Verde was during spring break March 31st ——April 3rd room was outdated with a musky smell immediately exiting the elevator the only day we got our room serviced housekeeping stole my Grandson’s Apple Watch and we flipped that room upside down to look for the watch when this was reported to the manager on duty they were very unconcerned and made it seems as if we were lying they never got back with us after telling my Daughter that security will get back with us the next day my Daughter had to be proactive and call them again she then spoke with the housekeeping supervisor who stated she was not aware of the incident only after my Daughter asked for Valet slips to show check in and out times to show the head of Security came and spoke with us we were gone from 10 am until about 6 pm and the watch last registered at the hotel at 1:45 and we were not there at that time the lady that is head of security proceeded to say that the person who serviced our room clean it about the same time the watch mysteriously disappeared but also made the remark that the housekeeper has been with them for a while it has been a week and we have gotten no response from our call and complaint to corporate office our the security lady who took our info Beware of this hotel not only do the employees steal and lie it’s in need of a major update we stayed in room 816 becareful the balcony rails are loose and they had two wedding receptions Fri and Sat night and the bldg were the reception was held is located right below the balcony of room 816 the music went on into the wee hours of the night

Mendaftar masuk pada hari Jumaat dan disambut di kaunter penerimaan tetamu oleh Maribel! Dia memberikan perkhidmatan pelanggan yang hebat kepada seluruh parti kami sepanjang penginapan bersama Pedro. Mereka menginap di Embassy Suites melebihi jangkaan kami. Tidak sabar untuk kembali musim panas 2021!

This hotel was fine for a couple of nights’ stay before we departed for Vieques. I couldn’t believe the prices of hotels in San Juan, so I tried to get the biggest bang for my buck. Pros: free breakfast, food was fine. Free (limited selection) happy Hour, hor d’hoeurves were plantain chips and peanuts (no thank you). Fantastic shower with really hot water. Cons: needs updated carpets. A little funky smell abounds. And this might be really particular of me, but the reception is backwards and the layout of the hotel is weird. You don’t want a room at the end of the hall. 100-104 especially. The beds and pillows were average. The location is Meh. I would stay here again, but not for an extended time.

總體還可以

Terletak di Isla Verde betul-betul di pantai dengan akses pantai. Berhampiran dengan lapangan terbang, agak dekat dengan tarikan lain tetapi ada yang sangat jauh. Jalur kedai/restoran yang bagus dalam jarak berjalan kaki. Kolam renang bagus dan kakitangan hotel bagus. Bilik pemandangan pantai sangat mengagumkan. Tidak mengalami sebarang bunyi atau gangguan yang kuat walaupun biliknya betul-betul di hadapan lif