Hotel Mesra Haiwan Peliharaan di San Juan

One of the reason we booked your hotel is that we called the customer service and they told us you could keep our luggage for more than one day. However, you didn’t do that. We have four 28 inch suitcases and we need to find another place to keep them even though we have reservation again after two days. That was a terrible experience!

Amazing hotel but front desk staff could be more friendly. We stayed here for 3 nights and had a late flight and asked if we could keep our room just till 3pm and we were not granted even an hour of late check out.It is a great hotel but that really put a bitter in my mouth. Rooms were lovely and the location is good.

Tempat yang menakjubkan, terletak dengan sempurna dan pekerja hotel semuanya sangat ramah. Saya mengesyorkannya 100%

Biliknya besar tetapi agak kemas

Tidak ada apa-apa berhampiran hotel, tetapi biliknya tidak buruk

Ciqala Luxury Suites was a nice experience for our group of six, considering that we had to book it very last minute when our previous accomodations with another location fell through. The suite - which had three bedrooms, two full baths, a laundry room, kitchen, dining area, and living room - accommodated us nicely. The front desk personnel were friendly, informative, professional, and spoke very good English (we had particularly lovely interactions with Leti who checked us in and continued to help us throughout our stay). The hotel is well situated a short Uber drive to most places we wanted to go, and their rooftop bar (Eter) has great 360 degree views of San Juan and is very popular at night. What kept us from giving a higher rating were some very specific things that, if addressed, could easily give this hotel a higher score. We stayed here for four nights on the sixth floor, and when we arrived, the floor tiles just outside the two elevators on the sixth floor were broken so they'd laid down some other construction material to cover it up. One of the tiles was eventually fixed during our stay; while being repaired, they had placed red tape across the elevator door on the sixth floor to keep people from using that elevator. But the elevator wasn't taken out of service so you could still enter the elevator from the ground floor, arrive at the sixth floor, and be blocked by construction tape. Once the tiles were fixed, the tape never came down so we ended up just taking it down so the elevator could be useable. The other set of tiles in front of the other elevator were not fixed during our stay. It was things like that: just needed to be managed better. Our room was not serviced one of the four days we were there; we requested a hair dryer multiple times and it never arrived (the room was supposed to have one but it didn't); the kitchen could have been much better stocked with glassware and utensils; and small repairs around the property (fixing cracked windows, for instance) would immediately bring this hotel up to a four or five star review. I would otherwise still recommend this place: the AC worked very well, the included breakfasts were made to order and arrived on time, and everyone we interacted with on the property was friendly and helpful.

A stay at Decanter Hotel places you in the heart of San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. This hotel is 2.6 mi (4.2 km) from Condado Beach and 3.1 mi (5 km) from Puerto Rico Convention Center.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a satisfying meal at Suma Mesa + Barra serving guests of Decanter Hotel. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

A stay at Coral Princess Hotel places you in the heart of San Juan, within a 15-minute walk of Condado Beach and Casino del Mar at La Concha Resort. This hotel is 2.5 mi (4 km) from Puerto Rico Convention Center and 2.7 mi (4.3 km) from Port of San Juan.Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.Featured amenities include a business center, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 25 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Very nice staff love the access to pool, beach and hot pool..Eddy front desk very acco.odating. Rooms are older but good for the money

This was the perfect hotel for my first visit to San Juan, and I can't wait to return. Me & my mom came to celebrate my moms Birthday. And mentioning it doing check in, we were given a couple of Birthday drinks to redeem before we left the hotel to celebrate the occasion. Thanks Sylviani & Sabilya. Awesome & Professional at all times! The staff treated us well. I liked the fact that the hotel provided shuttle service to and from Old San Juan & to one of the close by beaches. Our view from the 5th floor was great also. We could see the pool & the water fountain across the street. They were both beautiful with the different colored lights at night The location was great, and a lot of things to do within walking distance. T-Mobile district was a 2 minute walk. ******, 5 minute walk. Make sure you get pictures in front of the I love PR sign that's close by. Thanks again and hope to see you soon!