Hotel berhampiran Area verde e giochi, San Mauro Torinese

Una realtà virtuosa, accogliente, rispettosa foglia di un progetto umano e civile di rara efficacia.noi siamo viaggiatori e pellegrini e in questo luogo abbiamo vissuto l accoglienza del cuore e di tutte le persone che con impegno ci lavorano. Ci auguriamo che realtà come queste crescano e si diffondono.

My 16 year old son unfortunately left his passport on the front counter as he checked out. Some 11 days later he realised that it was missing! This was on his way to Munich Airport with his team to get his flight home. Panic!! I called the hotel, and they confirmed his memory. I asked if they could possibly send this passport via DHL (or Fedex) to his airport hotel in Munich and I would pay them now whatever it took. They could not do this I was told, it was against their policy. I booked DHL to pick the passport up, they said they could, and went to pick it up and demanding the hotel pay first, this despite our booking stating that the fee would be paid by our son. DHL now refused. It's now Friday afternoon, Fedex could not pick up before the weekend, so my son was stuck in a Munich Airport Hotel for the weekend until we could make alternative arrangements the following week. I called Record Hotel at least 6 times and pleaded with them to help a 16 year old stuck in a Hotel by themselves, I repeatedly asked to speak with the General Manager, who over 3 days of my calling was never available. After 6 days/nights my son received his Passport via Fedex, arranged by ourselves, My only compliment to Record Hotel is that Fabio, the front office Manager was very helpful, but he was bound by his employer's rules not to help. Why they could not have called our son's Team Manager some 11 days earlier to state that there is a 16-year-olds Passport left behind, would be a stress free solution.

The hotel has a different concept than normal hotels. They have two floors for tourists and the rest houses students who come to the city. It is very well located, you can walk to the Historic Center. Our room had a view of the Po River and was clean, spacious, with a balcony, and the bathroom was equally clean, with supplies and hair dryer. The staff is very friendly and cooperative. They offer a breakfast that is not very varied, but the price of 5 euros is fine with the offer. The building is on a busy road intersection, and one of the nights it was quite noisy. In general we were very good and we appreciate the attention received.

This hotel was booked due to our car broke down in Turin. So not the happiest couple arrived in a rental car to the hotel and from that moment we were just amazed by the hotel staff. What a team! The hotel service turned out to be at a 5 star level hidden in a suburb to Turin! This was not what we expected! We left Turin after just one night with a fixed car and a fantastic hotel experience! Thank you hotel team of Rival Tulip inn!

Staff were great and so helpful! Lovely breakfast and really nice room! Easy access to the centre of Turin. Food store close by and a really nice restaurant. Definitely recommend you stay! No complaints at all!

An excellent hotel, significant cheaper than the rip off prices in London, good location. 1.70 euro by subway from the centre, but get a multi ticket for a lot less. eg 3 day 10 euro. Stayed 3 nights , unfortunately for me this will probably one of my last stays as a diamond member, this stay will be remembered for that. The Lingotto stop is the better because you can walk through the shopping mall and access the shopping mall direct from the 2nd floor. ( rear lift) . Staff excellent: Only slight negative comment- the restaurant is fairly limited in choice but you would probably eat out so not an issue from our perspective. pricing of the menu though very fair. Good selection for the continental breakfast . Good gym equipment- located on each floor ive never seen that before. if back in Turin this is where we will stay.

Premetto che è stata la prima volta che ho alloggiato in un ostello, quindi non ho termini di paragone per valutarlo nel suo genere e forse avevo aspettative troppo elevate... Ad ogni modo procedo con la recensione... La struttura è molto particolare, molto ”urban style”, l'ambiente è giovanile e informale. Lo staff è giovane e amichevole, ma forse un po' inesperto: considerato che comunque forniscono un servizio alberghiero a pagamento, mi aspetto professionalità. Noi abbiamo prenotato una quadrupla ad uso privato per la nostra famiglia, con due bagni piccolissimi e senza bidet (grosso handicap, ma lo sapevo sin dall'inizio). I letti erano comodi, l'arredo essenziale. Pulizia buona. Per il deposito bagagli sono disponibili degli armadi, ma devi avere il tuo lucchetto, sennò te ne vendono uno alla reception a prezzo di costo: non so se negli ostelli si usi così, ma il deposito bagagli è veramente un servizio minimo basilare, mi aspettavo che fosse ”completo”. La colazione è stata veramente minimal, a fronte di un prezzo piuttosto alto. Tra l'altro, per un fraintendimento in sede di prenotazione, avevo capito che la colazione fosse compresa nel prezzo, quindi è stata una brutta sorpresa aver dovuto aggiungere altri € 27,00 al giorno per fare colazione in loco, considerato anche che il prezzo della stanza già non era stracciato (però, a onor del vero, siamo andati in occasione di un ponte, ci poteva stare che il prezzo della camera fosse superiore alla media). L'errore sulla colazione inclusa/non inclusa è stato mio, però rileggendo la corrispondenza con lo staff dell'ostello, secondo me si capiva che avevo preso un abbaglio, quindi avrei gradito essere corretta subito... Per il resto posso dire che la struttura è comodissima per il centro storico e per i mezzi pubblici. Nei dintorni c'è molta scelta per pranzo e cena. C'è comunque anche il ristorante interno. Per i pochi giorni di permanenza il Combo ha fatto il suo dovere ed è stata una soluzione funzionale. Se non si hanno troppe pretese e si cerca giusto un posto per pernottare, questo ostello è una struttura strategica per la visita alla bella città di Torino.