Hotel Sandton dengan Kolam Renang

Friendly staff, great location and the shuttle services was invaluable. The only let down was the noisy air condition in room 1547 which caused lots of unrest. Although a room change was done on day 4, I was disappointed that the fault was not fixed as room 1547 was let to another guest on the same day.

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

We spent the night at this hotel with our 2 daughters age 5 and 11, it was a short notice trip so I only booked the room on the day of arrival. The arrival process was a little tedious and our room was not completely ready, however the manager Bonginkosi was incredible in making the process as smooth as possible and in turn being able to assist with a better room set up later in the evening while we were at dinner in the hotel. The staff made our stay so memorable. Linnet our waitress in the restaurant, Amos who assisted with storing our luggage all provided 5 star service. I would definitely recommend this hotel, it is in the mall so great for a shopping trip. The rooms are clean and spacious. I did notice comments regarding the noise, we were situated a few floors above the venue, however it was not unbearable, so if booking and you are sensitive to noise, request a room away from this.

Ein super Hotel mit sehr netten Bedienungen im Essen und Pool Bereich. Vor Allem die Bedienung Lucky war super sehr nett und freundlich. Diese möchte ich hervorheben. Zimmer perfekt. Infinity Pool und Gym Bereich viele Geräte auch im Freien echt super.

The Sandton Garden Court is a gracious hotel located next to Mandela Square. An outstanding buffet breakfast is provided daily. The staff at the front desk helpfully arranged a private tour of Johannesburg for us (cost about 2000 Rand or $100 for two of us) and it was fabulous. When my partner fell ill with a viral infection, the hotel's on-call doctor came to our room, diagnosed the problem and provided medications for symptom relief. We are very grateful and impressed with this hotel.

I have just stayed there for 8 nights and had major reservations when reading the reviews. I’m happy to report that my stay was fantastic. That staff were great. The internet was quick and stable. The towels were clean and fluffy. The water pressure was strong and the apartment was clean. I’m glad I trusted my instincts and gave them a chance. A very nice stay indeed. Well done!!!

This is a very nice, business-style hotel in Sandton, an upmarket area of Johannesburg. Only stayed one night but mostly positive experience. Clean rooms, all the facilities you’d expect and easy to get to the local mall and Nelson Mandela Square on the free shuttle bus. Would have given a 5 but the check-in process was chaotic. 9 of us staying booked a year ago and they seemed to be allocating our rooms there and then. 5 rooms in different parts of the hotel was disappointing. Also the shower being a window to the rest of the room so your Co-occupants can see you showering was interesting and ridiculous that this was allocated to our two chicken aged 20 and 17. No smiles or friendliness from the reception staff sorting this and it took a long time to check us in.

とても快適に過ごせました！スタッフもとても親切でフレンドリー！朝食もとても美味しかったです！Wi-FiもGood！初めてのヨハネスブルグで不安でしたが、ここのおかげで素晴らしい滞在になりました！ありがとうございました！またぜひ利用させていただきたいです😊

The wholesome experience was the reminder of why weekend getaways exist even though I had travelled for business. From the minimalist but perfectly manicured green space, friendliest staff to the service provision in concierge services all the way to the complimentary shuttle service efficiency for the trip to Sandton City Mall.

Barbara is a gem, from helping with directions, to ensuring my comfort, the hotel is so lucky to have her The general pleasant and very compete and professional service afforded me, a solo female traveler, was nothing short of exceptional. Yes, the furniture is a bit tired, the hosting and dedication to guest comfort with great service far overshadows a nick in the bedside table cabinet. Then the fabulous bathroom amenities really add a touch of Lux. Loved it Certainly will return and encourage anyone else to as well Well done team, you shot the lights out