Hotel berhampiran Rivonia Centre, Sandton

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

Always a pleasure staying at the Pivot. It is clean and staff are friendly. Had a horrible sound in my room, however kind and friendly staff moved me hassle free. The rooms are comfortable and the food is great. I will definitely book here again as it is one of my favorite hotels to stay at when I am in town.

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

Friendly staff, great location and the shuttle services was invaluable. The only let down was the noisy air condition in room 1547 which caused lots of unrest. Although a room change was done on day 4, I was disappointed that the fault was not fixed as room 1547 was let to another guest on the same day.

The Leonardo In a class of its own .. We spent four nights at The Leonardo in a two bedroom grand suite. We were pleasantly surprised on arrival to be greeted by warm friendly staff and a beautiful reception area and lounge. The art work throughout the property is stunning and adds to the general feeling of being in a high end establishment. There was initially some mix up with our booking but Penelope was very helpful and made sure that we were able to check in without any delay. After our Moet&Chandon welcome drink we were taken to our well appointed suite which had everything we needed to make our stay comfortable. The Al La Carte breakfast was very high quality (although slow to arrive at times) and had enough choice for everyone. Presentation was top notch and we left the hotel each morning feeling very satisfied and ready for the days adventures. Overall, this is a gorgeous hotel in an excellent location. It is made even more homely by the attentiveness of the staff who are alway on hand to make sure that no needs go unmet. Special shout out to Penelope, Bobo ( aka The President) Paulina, Tshepo & Ray (Security Door Man Extraordinaire) !! Great team !

The Sandton Garden Court is a gracious hotel located next to Mandela Square. An outstanding buffet breakfast is provided daily. The staff at the front desk helpfully arranged a private tour of Johannesburg for us (cost about 2000 Rand or $100 for two of us) and it was fabulous. When my partner fell ill with a viral infection, the hotel's on-call doctor came to our room, diagnosed the problem and provided medications for symptom relief. We are very grateful and impressed with this hotel.

I stayed at the Michelangelo for business and it was the perfect location and price. I attended a conference at the Sandton Convention Centre and the Michelangelo Towers was perfect for that. The two bedroom apartment was ideal for our visit.

Very disappointed after our stay at The DaVinci Hotel. I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around. When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least. When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working! By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it On a positive note, the concierge was helpful with taking our luggage to the room Such a pity for a lovely perfectly located place to put such little effort into the quality they provide

We love the space in the hotel, it’s very roomy. Also, the location is ideal, close to all amenities and the cost is very manageable. The biggest problem we had was the noise. The rooms are not sound insulated so neighbors , cleaning staff in the corridor, as well as cars coming in and out etc can be heard, which is very unsettling, especially when trying to rest. Also, our extractor fan in the bathroom did not work. We had good parking for our rental car, however, and we had very good service from staff here. We ultimately extended our stay for a few more days because the location is ideal, but we decided to change our rooms, hoping for a quieter place. The staff was very kind and obliged our request, which was very helpful.

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.