Paulo Covas
10 Ogos 2023
1 fantastic week in a hotel with all the ideal conditions for a well spent holiday.
Good location, nice pool and the food was excellent.
Less pleasant was just the deafening noise early in the morning from the pool animation.
Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”.
After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.
Terjemah