Hotel 4 bintang Santa Ana yang Popular

Terrible hotel experience. We booked 4 nights in Jr Suite with a King bed and upon check in were given a room with 2 double beds. The front desk manager said our room was unavailable. (How is that possible when there is only 1 other guest in the entire hotel?). We told the front desk manager we would stay 1 night but have to cancel the other 3 nights and find another hotel. Evidently at that point he charged our credit card for all 4 nights. Our room had ants all over the kitchen area, rock hard beds and only 2 bath towels which were worn through and shouldn't be used in a car repair shop as a rag. When we checked out the next morning the front desk manager told us the owner of the hotel refused to cancel the other 3 nights and had charged us already. He said the policy requires 72 hour to change or cancel. I explained they did not and would not provide the room we paid for so there is no contract but the owner didn't care. Maybe other people who wrote positive reviews enjoyed their stay but I would never recommend staying at a hotel run like this. There are far better hotels for the same price in Santa Ana

Such an enchanting hotel, worth the 40-minute car ride from SJO. The rooms, as well as the dining room had personality & exquisite views. Each large room had its own floor plan, a plethora of storage space, plenty of towels, bathroom amenities and outlets. Despite having balcony doors, the cool outside air didn’t circulate into the room due to balcony walls blocking any breeze. My room had a ceiling fan, and the AC, although small, worked fine. BTW, I’m extremely fussy about needing cold temperatures (lower than 66 deg. F) to sleep. I did close the bathroom door to make the area needing to be cooled smaller. My daughter complained that her room didn’t have a ceiling fan. The highlight of our evening was the delicious dinner in the beautiful dining room. It had old world charm with white table clothes and seasoned waiters. The waiter knew every ingredient in each dish; a lost art. Remember bread before a meal? It is still served here. Our waiter was very respectful despite the fact that we were disheveled from a long day of tours and travel. We were still in our outdoor clothing. There seemed to be no dress codes. Many guests were dressed elegantly in evening clothes , others with tee shirts, and then some wore clothing native to other countries. Don’t think twice. Make the reservation. Get a room with a ceiling fan. Spend some time visiting the animal rescue a block away and enjoy not being in just another chain hotel room.

This hotel has potential, and location is good if this is the area you need to be. Lots of restaurants nearby, and beside the main road. However, staff needs some training on Customer Service. Some staff are wonderful to be clear, but some have basic training issue. The front desk requires service training on handling guests. Examples: talking to another guest for 5-8 mins only to revert back to me and telling me no receipt because system is down; you could have told me immediately instead of letting me wait. I called up for my laundry, was advised they will check and return my call- after 20 mins, no call, and I have to call again only to be told that I need to go down to pick it up since I have to pay first at the reception (my bill was paid already in advance by my colleague), but hey, am not escaping, you have a copy of my credit card, and my check out is still the ff day. I can follow process, but the reception could have said it in a nicer way- am a paying guest in a Hilton brand, not some hostel paying 20$ a night.

Terletak di Uruca, Hotel Luisiana berada di pergunungan, dalam lingkungan 5 minit memandu dari Pusat Membeli-belah Momentum Lindora dan Forum 1 Pusat Perniagaan. Hotel mesra keluarga ini berada 3.5 km dari Forum 2 Pusat Perniagaan dan 6.8 km dari Taman Spa Ojo de Agua.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan basikal sewa. Ciri-ciri tambahan di hotel Beaux Arts ini termasuklah televisyen di ruang bersama dan bantuan pelancongan/tiket. Jika anda ingin pergi ke taman tema berhampiran, anda boleh menumpang naik pengangkutan ulang-alik (dengan surcaj) yang disediakan.Untuk makan tengah hari atau makan malam, dapatkan santapan anda di baton rouge, sebuah restoran yang pakar dalam masakan Itali. Tempat makan di kedai kopi atau kafe dan perkhidmatan bilik (semasa waktu terhad) turut disediakan. Sarapan penuh disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, perkhidmatan limousin/kereta bandar dan stesen komputer. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan pengangkutan ulang-alik terminal kapal persiaran.Selesakan diri anda di salah satu daripada 48 bilik tamu yang dihias secara berasingan serta menampilkan peti sejuk dan Televisyen LED. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan cadar kapas Mesir. Akses Internet (berwayar) kelajuan tinggi percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Terletak di Santa Ana, Posada Nena berada dalam lingkungan 5 minit memandu dari City Place Santa Ana dan Hospital Clínica Bíblica. Hotel ini berada 2.1 km dari Refugio Herpetologico de Costa Rica dan 2.3 km dari Hospital Metropolitano.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan bantuan pelancongan/tiket.Sarapan masakan tempatan disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kemudahan dobi dan perpustakaan.Selesakan diri anda di salah satu daripada 8 bilik tamu. Bilik anda disediakan dengan sebuah katil busa memori. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dengan tab mandi atau pancuran disediakan.

Terletak di Santa Ana, kabin ini berada dalam lingkungan 10 minit memandu dari Multiplaza Mall Escazu dan Pusat Beli-belah Avenida Escazú. Kabin ini berada 11.6 km dari Stadium Nasional Costa Rica dan 15.2 km dari National Theater.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Kemudahan tambahan di kabin ini termasuklah tempat berkelah dan gril arang.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma dan sajian kopi/teh di ruang bersama. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Hadiahkan diri anda dengan penginapan di kabin yang dilengkapkan perabot secara berasingan ini dan menampilkan sebuah pendiangan serta lantai dipanaskan. Katil busa memori anda didatangi dengan satu gebar bulu kapas. Sebuah dapur kecil dilengkapi dengan sebuah peti sejuk, sebuah ketuhar dan sebuah dapur. Akses Internet berwayar dan wayarles percuma tersedia.