Hotel berhampiran Playa La Zamora, Santa Cruz De Tenerife

This is a lovely hotel on the edge of the city centre. We had a first floor room overlooking the park with a small ‘Juliet’ balcony so had a lovely view. Definitely a good choice as many rooms overlook the streets. The room was spacious and modern with a massive bed, which was extremely comfortable. Modern bathroom with rainforest type shower. There was a small fridge in the room which was useful to keep water ( and a couple of beers!) cool. Breakfast was buffet style and there was a good selection of fruit, cereals and hot and cold buffet. We ate out for other meals so can’t comment on lunch or dinner. The staff were very friendly and helpful. There’s a good selection of restaurants within a few minutes walk and more in the centre about 10 minutes walk away. The port is about 15 minutes walk. There’s also a handy supermarket around the corner and a pharmacy next door. The only down side for us was we had great difficulty getting a WiFi signal in our room. No problem with WiFi in the public rooms but it would have been useful to be able to get a good signal in our room. Having said that, we wouldn’t hesitate to book there again.

We had high hopes for our stay at the Silken Atlantida Santa Cruz based on the reviews however we was left very disappointed. The pro’s is that the hotel is in a good location, a quick 5 minute walk from the bus station and there is good shopping around and nice eateries. The bed was comfortable. Breakfast was really good with a great buffet selection. The con’s - overall this hotel is poor value for money the rooms are average size for a city centre, we paid extra for the ‘executive’ lounge. We have been lucky enough to have experienced executive lounges in many hotels around the world and this executive lounge is the worst! It’s just on tap coffee ( you have to take your own cups that are supplied in your room) with fruit ( well just apples) and ‘pastries’ (pre packaged tiny single muffins and single pre packed biscuits ) there isn’t even any fresh milk. In a usual executive lounge you are proved with unlimited snacks and soft drinks through out the day with unlimited canapés and alcoholic drinks early evening for an allotted time slot. You really need to rename what you are offering as it is definitely not an executive lounge. The air conditioning in the room was non existent, the room was uncomfortably warm despite having the air conditioner on ‘full’, the lobby areas around the hotel was colder than our room. The room really lacked any little extras, there wasn’t even any glasses in the room just paper cups never mind any complimentary water, tissues, or extra pillows again in the booking we was told we had a pillow menu?!?! In the bathroom there was no light over the shower and the wall made it difficult to get in and out of the shower. The shower gel was to the end of the bath away from the taps I assume to make it easier for house keeping to refill but there was no non slip *****s so anyone with a disability or who is unstable on their feet could be liable to slip. Seriously I’d give this hotel 3 stars at best mainly for the location but it certainly isn’t a 4 start and in my opinion it really wasn’t worth the €113 we paid.

Unfortunately we got a room inside the hotel with just a window to a ventilation shaft. Resulting in permanent noise from top roof bar through this chimney even we've been two floors below. Sleeping only possible after 2am. We informed the reception but no action was taken. Breakfast is good but a hotel should guarantee a good sleep first.

Very nice experience I ve been staying for a few days before moving to the South and the service is excellent, staff very helpful, breakfast amazing, room very clean,chamber maids were fantastic,everything went beyond expectations. The view from my room was lovely. Very good price for what you get. Bus stop is right in front of the hotel. Thank you very much to everyone! Will definatelly return in the future, and I will recommend as well!

We were warmly welcomed on check in. This is a modern chic hotel. The decor and furniture is very nice. The bedroom was very spacious and bright and the bathroom was very modern with a very powerful rain shower! Comfortable beds and good soundproofing. There is a cosy tapas bar on the ground floor and a lively open air roof bar. Very impressed with this hotel and excellent value for money! Highly recommended!

We had an enjoyable stay at the Hotel Colon Rambla and generally found it to be a good hotel. We had a Junior Suite which was a lovely, spacious room overlooking the lush gardens and pool. The hotel is well placed to explore all Santa Cruz has to offer with nothing being more than a 15 min walk away. The area is great - streets lined with beautiful old colonial houses, everywhere beautifully kept. Staff at the hotel were friendly and helpful, the housekeeping service was good, the garden and pool area immaculate. The only thing that let the hotel down for us was the breakfast which we generally found somewhat haphazard. It was very hit and miss as to whether things - food, crockery, the coffee machine, somewhere to sit - would be available or not! Some days it was fine but on others there would not be any bowls, the bread would all be gone, tables would not be cleared, one of the coffee machines would not be working. It didn’t seem to matter what time we arrived but obviously was affected if breakfast was quite busy. This is an area the hotel need to look at as otherwise our stay was just about perfect.

Our airline cancelled our flight from Tenerife South Airport at the last minute, and rerouted us via the North airport the next day and we had to very quickly book our own accommodation for the night. Booked through Bookings.com pretty much based on proximity to the airport as we had a very early flight the next day. After all the stress of the day the reception staff were lovely and welcoming. Our room was massive and well equipped. We eat at the hotel and it was good and also very reasonable. Due to the early flight and the clocks going forward we were a little anxious that we would set our alarms incorrectly or they wouldn’t update overnight. The night receptionist said he would do a walk up call for us and also would have a grab bag for breakfast waiting for us, as well as organising a taxi. The call happened and the breakfast bag was waiting for us with the Taxi. The staff couldn’t have been more helpful and made what was a very stressful time very pleasant, thank you.