Hotel berhampiran Kite Beach Coastline, Santa Maria

We arrived for a 2 week stay over Christmas and new year. We had over an hours wait in the airport due to a technical problem and everyone had to pay their visa £31 each again before we could leave .. We were really happy with our room, clean and spacious. We went down to the restaurant for something to eat, the restaurant was empty and didn’t open for another 10 minutes so we got a drink sat down and asked for a menu, along came this girl and told us we couldn’t sit there, we pointed to our wrist bands but no we had to move out of an empty restaurant. So up to reception. Some 20 minutes later we were seated still in an empty restaurant. The food was poor and they put down bread which we didn’t ask for and then charged us for it! And so it went on! Sun beds are changed for and are not exclusive to the hotel, so In short you can’t get one ever.our room was so damp we both came home with chest infections. No sun on the balcony at any point of the day. No hot water. We complained to reception and 2 days later we had a letter from our rep which we had asked to see as they never were where they were suppose to be at the time stated 11am . Warning us on our behaviour. This is what happens if you ask to see your rep. At reception. So we went to the Tui office!!! Closed. 3 times went for lunch and the restaurant was full of none residents so like many other people we were turned away. On leaving we checked our time for pickup. No where did it state that you’re pick up was from a different hotel!!!!! So we had to get a taxi to the airport. £5000.00 for a holiday from HELL . This is the worst hotel we have ever been to. The gap in the patio doors let in mosquitoes and the room was constantly full of them, not helped by the damp and a pond out side the room. On the up side we did enjoy watching the locals steal the fish out of the pond. Does make you wonder about the security in the rooms.

Have stayed before and gave in 4* Was bit disappointed this time Paid extra for pool view as last time was kept awake by Pirate disco. Were initially shown to top floor room directly opposite disco. We asked to be moved and were given a room by the pool. This smelt of damp and there was a large patch of mould on the wall. The toilet leaked water from the back. There was not hot water for the full week. The sunbeds were all reserved by 8am-luckily few guests knew about the upstairs terrace which was great. Breakfast was very good but chaotic constantly running out of everything. The evening meal was ok but service was terribly slow-the poor water was rushed off his feet doing everything. We ate out the other nights and there are loads of good restaurants in 2 mins walk Its basically a decent value hotel with great staff and a fab location 3mins from pier and beach--would I go again ?? --probably. If you want 5* you can probably get in an AI out of town --but you will miss so much.

The complex are blocks of apartments that are mainly for self catering. It was quite a distance from airport costing 20 euros by taxi. Check in was a lengthy process with little info on the resort surrounding area, apart from shuttle bus time table. There was no local public bus information regarding destination and timetable, which would have helped us a lot. We were very impressed with the spacious suite of 2 bedrooms, 2 bathrooms, fully equipped kitchen and through lounge with large balcony to the rear, overlooking the pool and another large balcony to the front. Ironing board and iron, hairdryer, showers were effective with good temperature control, air conditioning units. Everything spotless, clean towels when needed, towels for pool supplied. Free shuttlebus service to town, capital city or the beach. There is a bank on site as well as a supermarket, coffee shop, restaurant and small bar. We were half board basis and were very disappointed with the choices of the buffet dinner each night plus the food was cold. We did report this after our first meal but nothing was done - still cold each night!. Breakfast had the same choices each morning but was ok. Staff were friendly and helpful throughout. Overall, our stay was enjoyable with impressive suite of rooms but was marred by the dining experience.

Attractive, clean and relaxing hotel with a large stylish pool area. Couldn't always find sunbeds by the pool but we spent quite a bit of time at the beach where there were more than sufficient, even if they were a little close together. The stretch of beach by the hotel was good. The Bounty Beach restaurant was a lovely setting and we generally preferred to eat here. The quality of the food here was always of a very good standard, however the service could be very slow in particular at lunch times. The pool bar was generally a much quicker lunchtime option, but with more limited choices. Drinks were a little expensive so make the most of the various happy hours at each bar.

Just returned today after a week at the Funana. There appeared to be an increasing number of negative reviews shortly before our arrival. We found the hotel to be clean throughout, the room was large and kept clean each day. The food was of a high quality and experienced only one issue with undercooked beef at the pool side bar. Drinks were fine, not watered down. Yes the wine is not fantastic quality but when it’s available on tap that’s to be expected. I’d agree this is a 4 star and perhaps requires a little upgrading however we would happily return. Pool was busy but was never impossible to get a bed. The beach is quieter and beautiful, especially at sunset. Staff were friendly and work very hard. It’s advisable to do your research and go prepared in terms of mosquitos etc. this is not the fault of the hotel, any experienced traveler should expect this and take precautions, same as the upset stomach. I don’t believe the food to be at fault, more likely an adjustment to the climate as opposed to poor hygiene or contaminated food. My partner suffers IBS and had no issues at all. We’d highly recommend this hotel.

Great service from taking our cases from our transport to returning to our transport on our departure. Nice rooms refurbished to a high standard. Great buffet restaurant with wide variety of food and most freshly cooked in front of you. All staff were friendly and helpful. Only fault was no shower cap and the coffee/creamer in the room was not topped up. The mini fridge was though and there were optics with spirits. One of us has mobility issues and uses a walking stick and got about as normal. We were well looked after. Just the odd guest decided to ignore the signs reserving tables for the disabled. The hotel appeared to be wheelchair friendly though we didn't use. We plan to return.

All I can say is AMAZING! First time to Cape Verde and this hotel and will definitely return. Staff are so friendly and helpful, rooms are immaculate, as is the whole resort. I felt so well looked after by all the staff and nothing was a problem. The beach is stunning! Had a fantastic private day tour with Imanuep from the beach and explored the island, paddling with sharks, blue eye, salt lake! The staff here deserve a huge amount of credit as they make the experience feel luxurious and enjoyable! They work so hard and always with a smile! Well done to all!