Ronny64Norway
8 September 2021
I Can Not Sleep In 26 Degrees C! That is why I always book hotel rooms With AC! The ignorant management AND staff at the Hotel Ribera ruined not only 1 night for us, but also the next day and night; without any sleep it is relatively impossible to enjoy or even function the next day! I always travel with an indoor / outdoor thermometer, it usually makes hotel staff understand it when an AC is not working. Not so at the Ribera! -We had a late check-in, and around 23 it was pretty clear that the AC in the room had precisely NO effect. My wife went down to the front desk and showed the woman there a photo of the thermometer, which showed 26 degrees outside and 27(!) in the room. Instead of offering us another room (in the almost empty hotel), she “would come up in 5 minutes and FIX(!) it. We waited in suspense for the magic to happen. She showed up, and immediately could determine that the AC was Ok, just by holding her hand up towards the AC INtake.. I explained that it was NOT, and she then found a magic solution: by turning the thermostat wheel from our minimum setting of 15 degrees, to a setting of 17 degrees.. “Now OK” she said and left. I had given up arguing, it is impossible to discuss anything with a person who is completely ignorant, and it was past midnight. All night the room temp was 1 degree warmer than outside, by 06 in the morning it was as "low" as 25. I Did Not Get Any Sleep! A total disrespect for your guests! Shame!
Terjemah