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What a place! We were welcomed like family at check in. The staff is just amazing! The property is stunning setting on the cliffs. We were just kind of stunned the first few hours there. Everywhere you looked was a post card picture. We had to pinch ourselves. Our room was fantastic. We had our own plunge pool on our patio. Everything was clean and in good working order. My only slight complaint was the bed. Had a dip in the mattress that began to hurt my back. Part of getting old too! The room and patio was so nice we did not want to leave it to go do other things. I am not sure if this is normal or not, but every morning when we went to breakfast our house keeper would slip in and completely clean our room. Most mornings we were not at breakfast but about 45 minutes, but we would come back to a clean room. Outstanding service! We have never experienced that before. Our private pool was heated which was nice this time of year. The non-private pools are not heated and this time of year they are very cold. The bar and restaurant had excellent service. We were pampered constantly. The food and drinks were wonderful. We also had massages at the spa one day. That was an amazing experience as well. We were right at the end of their season. In fact we checked out the day the were closing for the season. The last day or two there were only 3 or 4 rooms occupied. They treated us like it was a full house right up until we checked out. That did not go unnoticed, as it could have been easy for them to slack as they were shutting down. We were treated the same up until we checked out. A big shout out to all the staff for that. We had an amazing trip, we highly recommend, and will hopefully visit again! It’s a long way for us because we are from Florida in the U.S.
Terjemah
6/15
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing exceptional service, and it is always rewarding to hear that our efforts are appreciated.
Traveler36500285651
Menginap pada Nov 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 13 Nov 2024
The most beautiful suite we’ve ever stayed in. The outstanding staff anticipated our needs and delivered a heavenly stay. Not only the greatest view in Santorini but also the best terrace restaurant on the island. Oia on our doorstep added to our enjoyment. Lovely galleries, antiques and bars
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Canaves Oia Suites. Our team works hard to ensure every guest has a memorable experience, and your kind words are the best reward for our efforts.
Dean W
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 31 Okt 2024
Words and pictures alone cannot describe the beauty of Santorini. Add in the incredible staff, location and atmosphere at Canaves Oia Suites and we had the most magical three days of our lives. When you arrive you are greeted by and given a personal tour of the property by a staff member. This attentiveness continues throughout your stay where staff are either always nearby or a quick WhatsApp IM away from answering a question or providing a needed essential. From the amazing complimentary breakfast in morning where staff will never let a glass go empty and the service is prompt and friendly. If you choose to lounge by the pool you are immediately greeted by staff and your lounger is prepared with a fresh towel and a pitcher of cold water. Room Service is quick and the food is delicious if you dine in. The rooms themselves are beautiful and reflect the smooth white buildings that mark the hillside and each has an incredible view and a plunge pool. We would also recommend taking them up on their offer for transportation to and from, a bit more expensive than a taxi but worth the price. We cannot wait to go back!
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Thank you so much for your kind feedback! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to welcoming you back in the future!
Wanderer50959179769
Menginap pada Sep 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 4 Sep 2024
Lengthy review but worth it…! In Santorini for the first time celebrating our honeymoon. Decided on the Canaves Oia Suites for a 4 day trip. I am a Hilton Diamond member and this property is part of the Small Luxury Hotels (SLH) partnership with Hilton. Upon arrival we were greeted by Joy (amazing host and my wife’s favorite person). She checked us in and gave us a tour of the property before showing us to our suite. We booked the Superior Suite with plunge pool. The suite we were given was nice and quaint; intimate actually, but kinda small and not like what we saw in the photos (more on that later). The room had great views of the caldera, was decorated nicely and lined with rose petals to acknowledge the purpose of our trip. In addition, they provided a nice card and a bottle of wine for us to enjoy! Joy could sense that I was not 100% happy and asked what she could do to make things better. I told her the room wasn’t like the picture I had seen online and was missing the couch. Because each suite was built from caves, no two rooms are exactly alike. She did a great job of explaining the different layouts, but assured me she would go back to see if there was something else available. Within 5 minutes she called and said that they were booked for the day but will check again in the morning to see if another suite came available. She kept her word…! The next morning we received a call from Xenia (front desk manager…and my favorite person) to inform us that another suite was available and come to the office for a tour. She showed us the room and it was indeed bigger than the one we had and looked more like the one in the pictures online. I will be honest…we didn’t really get a chance to really notice the rooms as we were heading out to grab a bite before our tour. We agreed to move rooms and headed out for breakfast before rushing back to pack our belongings and go to our tour. Upon our return, our bags were in place and there was yet another gift for us. However, after settling in we realized that yes this room was bigger, but it wasn’t better. Although it was decorated similar to the first suite, it seemed detached from the rest of the resort and very hollow (there was kind of an echo). The views were not as good either and it did not seem as private. We were having a bit of buyer remorse and thinking we should have stayed in the first room. We got dressed for dinner and heading to the lone restaurant on the property (Petra). Before entering the restaurant we ran into the night front desk manager, Christof (wonderful person and very attentive). He asked how we were doing and if we were enjoying the stay. We said that we were having blast and how much we enjoyed Santorini. He asked if were happy with the room change and could tell we were NOT 100% satisfied. Although we told him things were “ok” he continued to pry…saying I want you to be more than ok. We explained that the room seemed a bit detached and tha
Terjemah
6/8
jcox143
Menginap pada Mei 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 6 Mei 2024
Lovely property with a great terrace offering amazing views day and night. We enjoyed having breakfast on our own private terrace each morning. A bottle of wine was delivered upon our arrival which was nice. The property is conveniently located to restaurants, shopping and attractions. Rooms and entire property are clean and comfortable. Polite, accommodating staff.
Terjemah
antoinebE9320CA
Menginap pada Nov 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2024
Nestled in one of the most beautiful villages on the island of Santorini, Canaves Oia Suites is surely the most remarkable hotel on Oia! The staff are not only attentive and friendly, but also dedicated to providing guests with a highly personalised experience. Recently renovated, the spacious and luxurious rooms offer breathtaking views and a private swimming pool. Not to be missed!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words and the wonderful feedback. We look forward to welcoming you back soon!
lars k
Menginap pada Okt 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
We are very pleased with our stay in Canaves Oia Suites. The hotel is just perfect with large well designed and equipped rooms, a gorgeous view over the Caldera sea, and most probably the best service we have ever experienced. All personel are very professionel, helpful and friendly, and you really feel looked good after.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. We are delighted that you had such great things to say about our staff and look forward to welcoming you back to our hotel in the future.