Ulasan Harman Hotel Sanya

Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!感謝您再回來!巴金説“美 好而又温暖的東西在記憶深處”， 記憶是 温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望哈曼會是您記 憶裏永遠的 暖!歡迎常回來!祝:安好!

Jawapan daripada Pihak Penginapan: Thank you so much for your endorsement and suggestions! Our team is committed to providing a first-class stay and is happy to know how you feel during the breakfast portion. Thank you for your appreciation of the mall and beach location as we continue to optimize facilities and services to ensure that every guest enjoys the perfect vacation. For future visitors, we will continue to pay attention to and improve any possible shortcomings. Looking forward to your visit again and sharing more wonderful memories with us!

Jawapan daripada Pihak Penginapan: We are very sorry for your disappointment with our stay at our hotel, which we deeply regret. We are committed to providing every guest with an excellent service experience and sincerely thank you for your valuable comments and feelings. Take immediate action to provide more support and communication channels for non-Russian customers and create a friendly environment. In view of the poor catering experience you mentioned, we will conduct in-depth examination and improvement of food and beverage services, and strive to meet the needs of different guests in terms of taste and quality. In addition, we will strengthen the training of the hotel team to ensure that employees can better understand and respond to the needs of each guest in reception and service. Given the outstanding quality of food and coffee at the Little Surf Cafe you mentioned, we will build on its success by partnering with the cafe and possibly inviting it to offer additional dining options to our guests to add variety and enrich your culinary experience at the hotel. For the good communication experience between the beach club and the dolphin bar, we are also studying how to further optimize the cooperation and communication between the formats inside and outside the hotel, so as to ensure that every corner can become an ideal place for guests to enjoy socializing and relaxing. Once again, thank you for your important feedback, which we will see as a valuable opportunity to improve our service quality and strengthen our team's capabilities. Looking forward to future opportunities to provide you with a stay experience that exceeds expectations.

Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing Harman Resort Hotel. After reading your comments, we are very sorry, because the hardware did not meet your expectations. We hope that we can make up for the shortcomings in hardware by improving the service quality. We also sincerely invite you to have the opportunity to visit again next time and see the changes in the hotel!

Jawapan daripada Pihak Penginapan: Thank you very much for your good comments on us, we are very pleased! Your satisfaction is our greatest pursuit. In order to continue to maintain this service, we will continue to pay attention to and improve the service quality to ensure that every resident can enjoy a clean and warm environment and friendly and professional service. At the same time, we will also strengthen our ties with surrounding restaurants and bars to provide you with more food and wine experiences. If you have other feedback or need any help, feel free to let us know. Thank you again for your support and look forward to your next visit!

Jawapan daripada Pihak Penginapan: Dear guest, Thank you so much for your positive review of the hotel, especially the high recognition of the location, breakfast, gym, pool, staff and room facilities. We are pleased that these aspects can meet your needs and make you feel satisfied while walking on the sea and enjoying a peaceful time. We understand some of your concerns regarding the shared bathroom setup and deeply apologize for our failure to fully provide the personal privacy space you expected. The issue you mentioned is a very important point in improving the space, and we've started looking at adding privacy features in the bathroom, such as hooks for hanging towels and robes. Regarding the choice of initial reservation and subsequent extension of stay, it must also reflect your satisfaction with our services in other aspects, which we are deeply honored. We promise that bathroom facilities will be upgraded to ensure improved comfort for all future guests. Thank you again for your feedback, if you have any other suggestions or needs, please feel free to contact us, we will be happy to serve you. I wish you a happy life! Hotel Team

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you very much for choosing to stay at the Harman Hotel and sharing your stay experience. I am truly moved to see your comments. I am glad that the hotel has brought you a wonderful time for your trip. Your appreciation has really given us great encouragement, and we also appreciate your valuable feedback. We will definitely do better and be committed to providing every guest with a homey stay experience. Welcome to come back and take a look often!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your visit at the Harman Hotel, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. It is our great honor to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you very much for your support and recognition of the Harman Hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.

Jawapan daripada Pihak Penginapan: Thank you so much for your approval and support! We are honored to hear that you have expressed satisfaction with our service and environment, and especially thank you to the two colleagues you specifically mentioned, Xue Huang and Connie Wang, whose dedication and service have positively impacted your experience. These are the best recognition of our team's hard work. Your feedback is communicated to each colleague, which will inspire them to continue providing exceptional service. At the same time, we attach great importance to the stay experience of every guest, and your recognition of the hotel as a family-friendly choice is the driving force behind our continuous improvement of service standards. Looking forward to the opportunity to serve you or your family again and make your next stay experience even more exceptional!

Jawapan daripada Pihak Penginapan: Thank you for your feedback on our hotel. We deeply regret the unpleasant experience for you and your family. Regarding the unsanitary phenomenon and air quality problems you pointed out, we deeply apologize and acknowledge that our service has not met the expected standard. The hotel continues to carry out strict cleaning and maintenance work, but there are obviously shortcomings. We have immediately thoroughly cleaned and disinfected the rooms, walls and restrooms. We are deeply sorry for affecting the quality of your sleep, which was by no means our goal. Regarding the odor problem, we have worked closely with relevant departments to strengthen ventilation, disinfection and other operations to ensure a fresh and comfortable hotel environment. When facing travelers traveling with children, our primary consideration is to provide a safe, healthy and comfortable accommodation environment. To express our sincere apologies and to make up for your displeasure, we will offer a free extended stay service so that you have enough time to relax and explore the surroundings. We attach great importance to the experience of every guest. Your feedback will help us improve our service standards. Please give us another opportunity to improve our service. We sincerely thank you for your feedback and understanding of us, and look forward to the opportunity to provide you with a stay experience that is more in line with your expectations.

Jawapan daripada Pihak Penginapan: Dear guests: It is a great honor for you to have a good time in Harman. I also hope that this beautiful city and the warm Harman Hotel can leave you with a good memory. Looking forward to your next visit. I wish you all the best.

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your full five point evaluation of Harman Hotel. We will continue to work hard with your encouragement and support, and believe that we will do even better! Thank you for your continuous support! Wishing you good luck!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are the greatest driving force for us to move forward. Harman Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Haman looks forward to your next visit!