Ulasan Deluxe Garden Suite Resort Sanya

Wonderful hotel staff. Very friendly and brilliant English speaking from receptionists. Impressive service. Room upgrade was great. Nice comfortable bed and beautiful balcony view. Thank you.

Clean pool , and the room was big and clean … definitely recommend..and they gave amazing customer service

Terrible hotel. The pool is closed from 11.30 to 4.30. We booked a mountain view room yet the only view we had was of a construction site. The door to the balcony wouldnt close so our room was full of mosquitos. We asked them three times to fix. They said they would but didnt. The sockets were falling out of the wall. First time we tried to get them to fix or change the room the answer was "all rooms are the same". Never apologized or tried to really help us. The lights on the door to ask for the room cleaning service dont work

The location is a bit far from the beach. The air conditioner is an old and located on the balcony, so you can easily hear a noise in the room when it works. The good thing that room was clean enough. Also, the room which I got didn’t have a good view outside.

A few unpleasant experiences that made me decide to ask for a refund for the last few days and take my business elsewhere. A few staff members seemed to have forgotten that you treat guests with respect and not like they are only giving you trouble. I informed the staff manager who dealt with the situation adequately. Hope there will be some reorganisations in the near future.

Room is very big and clean. Balcony is nice too. Customer service is very good.

作為一個老客的點評 房間衞生乾淨 服務不錯 價格還行 這樣的價格住店很滿意 吃喝玩樂挺方便 周圍新開的大悦城 天悦城 有超市 葯店 還有泳池 設備齊全 整體性價比較好 酒店的早餐好吃 前台符經理安排的房間及服務都不錯

酒店價格合適 前台小符安排的房間很滿意 酒店服務不錯 距離新開的大悦城 天悦城比較近 酒店出行 吃喝挺方便 酒店內有超市 葯店 還有泳池 酒店後花園很不錯 設施設備齊全

出來玩臨時訂的酒店.看網上價格那麼便宜.而且現在算旺季了.還以為會翻車.沒想到出人意料的好.大堂很大.還有可以喝茶的地方.到的時候太晚了.沒拍房間照片.地理位置優越.前台Zoey小姐姐給我推薦了很多玩的地方.夜市.商場.天悦城.免税店班車也有..基本上都很近.可惜衹住一晚沒怎麼好好玩.下回必推薦朋友一起來.必須好評。

自己出來玩選擇了這家酒店，結果沒有失望。房間很大，1室1廳，非常乾淨整潔，隔音效果也很好，窗簾也很遮光，感覺就是非常舒適。裏面的綠化很不錯，室外的咖啡座還有三亞特色。一覺醒來，神清氣爽，前台服務員小妹漂亮，服務很周到👍

走的匆忙，居然忘記拍照了，酒店出乎意料的不錯，首先服務態度很好，把車停下還有人幫我拎行李進去，前台服務態度也可以，進去酒店環境和照片上一樣，乾淨，很有設計感。總之，很滿意的一次住宿體驗

這家酒店房間環境還可以，寬敞明亮，床鋪舒適，也是挑了很久才選擇的他家，晚上睡覺很安靜這一點非常不錯，前台服務也很熱情，天熱還給送的小飲料，這是令我沒想到的哈哈哈

衞生：房間衞生乾淨.床品睡的也很舒服. 環境：環境相對於比較愜意.安靜舒適.開業時間也蠻長的保持還是不錯的. 服務：前台工作人員zoey很有耐心.主動問候需求.介紹出海的一些項目之類的. 設施：設施還挺齊全的.房間給做了升級.一室一廳.還有陽台.晚上看夜景還是不錯的.

經濟實惠，舒適乾淨，這家酒店位於市中心，想去哪裡都比較方便，還給升級了套房，服務人員態度友好，熱情解答問題，非常適合預算有限的旅客，性價比還是相當高的