Ulasan Sanya Phoenix Island Ocean Star Resort Hotel
Sanya Phoenix Island Ocean Star Resort Hotel
Room 1101, Section E, Phoenix Island, Tianya District, Sanya, Hainan, 520000, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
3109 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(3109)
Ulasan positif(2912)
Ulasan dengan gambar/video(1521)
Pemandangan laut yang cantik(920)
Suasana yang bergaya(386)
Bilik yang besar(231)
Kolam renang yang bagus(86)
Penyambut tetamu yang peramah(65)
Ulasan kurang baik(197)
Pengguna Tetamu
Bilik Kembar Deluxe dengan Pemandangan Laut
Menginap pada Jun 2024
Keluarga
2 ulasan
3.2/5
Disiarkan pada 18 Jul 2024
No public transportation going to the island, can only go by taxi. Light switch on and off by itself randomly.
Terjemah
Jawapan daripada Pihak Penginapan: 您在住期間對酒店的服務有任何不滿意的地方,請第一時間跟酒店反饋,我們有24小時值班經理隨時為您解決問題,相信可以給您一個滿意的處理結果;服務好客人是我們一直不變的宗旨。祝您生活愉快,心想事成!祝您天天好心情!
一路愛單車
Bilik Percutian Hawaii - Pandangan Laut
Menginap pada Dis 2023
Melancong bersama rakan
31 ulasan
4.5/5
Hebat
Disiarkan pada 21 Jan 2024
Great area to catch the sunset in Sanya, near food chain store so convinent
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您選擇我們的酒店並留下正面的評價!我們很高興知道您的住宿體驗令您滿意。您的認可是我們不斷提升服務質量的最大動力。期待您的再次光臨!酒店全體人員在三亞祝您旅途愉快,天天開心❤️❤️❤️
Tim hui
Bilik Tetamu - Pemandangan Laut (Katil Double) (Bathtub) (Tingkat Tengah)
Menginap pada Mei 2023
Bisnes
18 ulasan
3.5/5
Disiarkan pada 18 Jun 2023
Very nice very nice a place, sunshine, sea, very very beautiful
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人感謝您的點評,我們會繼續努力提升服務質量,期待您再次光臨能獲得您的5星好評,祝您生活愉快!
Keylo
Bilik Percutian Hawaii - Pandangan Laut
Menginap pada Jun 2022
Melancong bersama rakan
22 ulasan
3.0/5
Disiarkan pada 1 Ogo 2022
The Island is beautiful!!! An absolute stunner! But the rooms were dusty, the staff is friendly and always helpful! Worth the price
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人您好,感謝您的評價,我們會加強衞生的管控再努力提升服務質量,還期待您再次光臨,祝生活愉快!
Kimberly
Bilik Tetamu - Pemandangan Laut (Katil Double) (Bathtub) (Tingkat Tengah)
Menginap pada Jun 2022
Solo
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jul 2022
It’s what I expected. The view and the pool they were just superb! The room has big space, which I like. I hope to stay in this hotel again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love of our hotel, it is a great honor to serve you, your praise is the power of our efforts, looking forward to your visit again, WISH you a happy life!
Pengguna Tetamu
Bilik Premier Laut Aegean - Pemandangan Laut
Menginap pada Jun 2022
Solo
11 ulasan
1.5/5
Disiarkan pada 6 Jul 2022
The only nice thing about this hotel is the view. Also it’s not really a resort, it’s apartments and some rooms are rented out to visitors. The place is old and run down. The rooms are filthy, and there’s a mouldy smell through the building.
The staff were not friendly even though they provided somewhat average customer service. If you are someone who loves aesthetically pleasing space or at least value cleanliness, this place is not for you. I’m glad I only booked for one night.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: 尊敬的客人您好,非常抱歉讓您此次入住體驗感不好了,鳳凰島作為三亞地標性建築,這裏的風景的確吸引着世界各地的遊客,鳳凰島是座人工填海的小島,這裏四面環海加之上週末才經歷過颱風“暹芭”的洗禮,又正值三亞濕熱的氣候,住在海邊的人都能理解這種潮濕的味道,等到氣候乾燥這種情況就會沒有的,還請您多多諒解。期待您的再次光臨,祝您生活愉快!
Pengguna Tetamu
Bilik Percutian Hawaii - Pandangan Laut
Menginap pada Mei 2022
Solo
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Jul 2022
Fantastic view! Really enjoyed the balcony bathtub as well. Interior room was spacious enough for me, a solo traveler. Overall a great stay!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for staying in Phoenix Island Ocean Star Resort hotel, your good comment is the power of our efforts, looking forward to your visit again, wish you a happy life!
Pengguna Tetamu
Bilik Percutian Hawaii - Pandangan Laut
Menginap pada Sep 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Okt 2023
Beautiful view!!! Love it here ❤️
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人您好,感謝您入住我們酒店並分享您的住房體驗。期待下次能給您更好的入住體驗,三亞鳳凰島海洋之星隨時為您服務,祝您生活愉快!
Pengguna Tetamu
Bilik Deluxe - Penghunian 4 Orang, Pemandangan Laut (2 katil double) (Teras)
Menginap pada Apr 2022
Pasangan
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Mei 2022
We stayed in the loft. the view was worth the price alone. the landlord is very helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Hello, dear friend. Thank you for your love for our hotel. It is an honor to serve you. I look forward to your visit again. I wish you a happy life!
The_antihero
Bilik Premier Laut Aegean - Pemandangan Laut
Menginap pada Feb 2022
Melancong bersama rakan
13 ulasan
4.5/5
Hebat
Disiarkan pada 31 Mac 2022
This hotel had great wonderful views and great services. The staff even allowed me to change my room to have a different view which was beautiful. The location is also very convenient, it’s easy to access shops and beaches such as dadonghai, xiaodadonghai and sanya bay. The manager also reached out to me to check in and attend to any requests.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for staying in our hotel. Thank you for your recognition. Good service is the purpose of our hotel. Looking forward to your visit again. I wish you a happy life!
Camila Castro
Bilik Premier Laut Aegean - Pemandangan Laut
Menginap pada Mei 2022
Pasangan
65 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jun 2022
Really like this hotel , this is why I booked one more time ! Breakfast is good with western food, the rooftop pool is the best that I have been, the rooms are beautiful and clean , staff super friendly!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for your love and recognition. Your praise is the driving force of our efforts. Looking forward to your visit again. I wish you a happy holiday!
Carla Macaloney
Bilik Percutian Hawaii - Pandangan Laut
Menginap pada Jun 2022
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 23 Ogo 2022
check-in was smooth and the room was nice, lovely view off the balcony
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your recognition of our hotel. Looking forward to your visit again. Have a good holiday!
艾lun
Provence Sea-View Holiday Room (Balcony Popular Bathtub)
Menginap pada Feb 2022
Bisnes
28 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Apr 2022
The experience was wholesome. The customer care understanding and available 24/7
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人您好,感謝您的支持,很榮幸為您服務,期待您的下次光臨,祝您生活愉快!
Pengguna Tetamu
Menginap pada Feb 2022
Melancong bersama rakan
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Jun 2022
The area was under construction, but a good view from the balcony.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for staying in our hotel. Phoenix Island, as a landmark building in Sanya, is also a regular port. Its unique geographical location gives it special significance. Looking forward to your visit again and wish you a happy life!
Pengguna Tetamu
Suite Keluarga - Pandangan Laut (Balkoni, 2 bilik mandi)
Menginap pada Jun 2022
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jul 2022
very good
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for staying at our hotel and sharing your housing experience. Enjoy life, share joy, and thank you for your love for us, because with you, we are happy! Looking forward to your visit again and wish you a happy life!