Ulasan 360 Suítes Sé

As a guest, it's always unfortunate when you have to experience poor service during your stay, especially when you've paid for it. It's understandable that one expects a certain level of hospitality when travelling and the experience can be a big part of the overall satisfaction of the trip. It seems, however, that the service of the apartment the guest stayed in was far from desirable. The guest seems to have had a mixed experience during their stay. First day before check in 3 hours and 30 minutes happened to stay outside of the apartment due to lack of coordination of the booking agent . While the condition of the apartment was good, the service that accompanied it was quite subpar. It's unfortunate that with good accommodations, the service left a lot to be desired. One issue that the guest had was with the towels provided - or lack thereof. Having only been given one set of towels and while staying for four days, the guest was left with no choice but to use the same set throughout their stay. This is unacceptable, especially when the guest did try to get more towels replaced, only to be refused by the apartment staff who advised that they contact the booking agent instead. This is not only an inconvenience for the guest but also reflects poorly on the apartment staff. To add insult to injury, the staff were also unable to speak English - the international language of travel. Guests who are foreign should not have to struggle with communication while staying in a foreign country. After all, it's the responsibility of the establishment to provide proper communication and assistance to their guests, regardless of where they come from. The lack of hospitality and rude attitudes from the staff certainly didn't help matters either. As a result, the guest does not recommend the apartment to any foreign guests based on their experience. Overall, it's quite clear that this was an unsatistactory stay for the guest. The subpar service has left a bad taste in their mouth and unfortunately, there doesn't seem to be any positive factors that make up for it. It's important for establishments to pay attention to these details as it can make or break the guest's experience. DO NOT RECOMMEND FOR THE FOREIGN GUEST ,

Silently place

Отель классный с балконами , район по середине с лева моргинально у эстокады с права цивильно , отель евро стиль все гуд

非常喜歡 下次還來這邊住宿

入住需要先網絡check in 不會英語 而且回覆慢 入住慢，安全還是可以的

服務太差，入住後提供的WiFi 密碼錯誤也不及時改正。

Lugar incrível, pequeno mas aconchegante. Bairro é ótimo, tem de tudo, anfitriões educados.

The apartment was amazing. The location is very good and there plenty of things within walking distance. I really enjoyed my stay here. 360 is a great company. I've stayed in a couple different places in Sao Paulo with them and the price for the value is perfect.

Check inn is very complicated, contact with the property managers is very poor, they only attend to whats app through a bot. It was very complicated.

No wifi and no one care

O atendimento foi uma das piores experiencias que ja tive nesse ramo e em qualquer outro. Me hospedo semanalmente em sp e nunca tinha passado por isso, quando houve algo, prontamente ofereceram algo cabível e justo. Nao funciona nada nos apartamentos, furada e sem atendimento ao cliente. - Chuveiro Gelado - Tomadas (lanche foi feito no banheiro) - Fogão - Geladeira (comida jogada fora por falta de geladeira) - Controle remoto E o pior, após a reclamação a oferta é 15% de desconto na diária atual, locomoção para outro lugar ou arrumar no outro dia. As 21h, em uma viagem de serviço, a oferta da diária já não ocorreu, não é justa a cobrança. Ou se é, não é um desconto de 15%, isso é ofensivo. Para uma viagem a trabalho, o básico é o almejado. Em um eventual problema, buscar o justo, que é uma boa negociação e tratativa, e não um robo falando e fazendo total descaso. Me hospedo semanalmente em lugares parecidos, nunca emiti um comentário publico negativo, em caso de problemas fui sempre muito bem tratado. Mas com a 360 Suites foi o pior atendimento não somente desse tipo de serviço, mas como até de qualquer outro.

Razoável. Localização boa e estrutura também, porém, tivemos um único problema, a descarga do vaso sanitário estava com defeito.

Ótimo lugar, uma ótima vista, pessoal bem atencioso, próximo do metrô e demais Transportes

Boa. Porém o Atendimento da Portaria é complicado. Falta comunicação adequada e o hospede fica exposto e inseguro, principalmente, à noite. Falta cortesia e Segurança...