Tui Magic Life Sarigerme

Beautiful hotel in a stunning location. Staff very helpful and polite. The food was amazing, a great selection everyday. Very clean, very tidy beach, one of our favourite places!!! First time in Turkey and would highly recommend this hotel. No figting for sunbeds etc, hotel was fully booked but lots of space for everyone so never felt busy. We will definitely be back!

Absolutely fabulous hotel, restaurants & pools. Hotel staff go above & beyond to ensure you have a fantastic holiday & experience! Beach area, snack bar and water sports all excellent! Rooftop restaurants fantastic with great food & service from all staff and views spectacular.

Amazing holiday! Pretty gardens and setting, beautiful beach, water sports fun, fab food, very friendly staff. If you want a chilled easy lazy holiday this is perfect. If you want to venture out and about not the place to go as not much here. Teens love the fake shops in nearby village but not much else.

Good - modern room with balcony and sea view, great water pressure on shower. Hotel very clean, food excellent quality and lots of choice, all hotel staff work very hard. Hotel does not feel overcrowded when full. Pool areas are inviting and sun beds are comfy, the beach is also very clean, sandy and shallow but can be windy at times so a few waves. Lots going on at hotel if you want it, archery, watersports, tennis, darts etc. Various shows in the evening which tend to start after 9:30pm. Snacks and drinks are available at the beach, lunch is served at pool restaurant / bar. Evening meals in buffet restaurant or a la cartes which you can book once as part of all inclusive package. Mini bar in room and kettle. Pool and beach towels are provided. Found sin beds every day at beach or pool after 8:30am so no need for setting an early alarm. Bad - beach is no good for snorkelling, poor visibility and no sea life or fish. Bottles of water only available from bars so you have to queue to request these, no fridges with bottles of drinks available for self serve. Only two bar staff on duty so sometimes the queues are fairly long. Ice cream is only available at meal times. Our room towels were not changed daily and mini bar is not restocked once used. Location is boring, one short street of shops and bars within 20 minute walk.

Everything was OK Except one major thing; Poor customer service. I was given a room which had a problem with the air conditioning. The staff at the reception kept promising me to solve the problem or change my room, but they never did. The management of the hotel doesn’t care about the guests at all. I will never return to this hotel.

Fantastic hotel! We arrived late due to time of our scheduled flight and were greeted by the hotel manager who advised they kept the buffet restaurant open late for us! We already felt like VIP’s. The choice of food was amazing in breakfast and dinner and also lunch in the pool bar restaurant. The quality and freshness was alway top 100%. We were a family of 7, mixed ages including toddlers. So much care was spent arranging the food each evening, the displays were stunning. My daughter was vegetarian and had so much available. It was easy to book both speciality restaurants and the food and view from the rooftop was fabulous. All staff wore smiles from the lovely people cleaning all the steps down to the pool or clearing up after our toddlers. The Tui reps, bar staff, entertainments, restaurant, kids club, cleaners, activities, watersport staff couldn’t have done more to make our holiday enjoyable and special. There were approx 10 catermerans to take out, never a shortage, banana boat was free and the kids club even got to go on it. The entertainment in the amphitheatre and at the beach bar was top quality and the entertainments team always interacted with smiles after the shows with guests on the dance floor. The activity classes were great, especially the sunrise yoga. The kids club was great too, our toddler attended. Many of the guests were German and English speaking, the staff spoke German, English and other languages. The rooms were modern and spacious enough and a nice balcony with a kettle for tea and coffee making and a fridge with soft drinks and water. It was our wedding anniversary on the day we arrived so the hotel put some rose petals on our bed and let us enjoy soft fluffy robes for the holiday. On mothers day, we were greeted at the restaurant with a red rose each. The hotel had a magic night at the restaurant and Turkish food themed night. The entertainment staff performed 3 different shows per week and we were impressed with the very complex choreography. The beach was soft sand and kept very clean, never a problem getting a sunbed round the pool or on the beach.we rented a cabana for a day which was not over priced an a nice experience. The indoor pool was lovely and warm and not busy for our toddlers with armbands and floats. The gym had two parts, free weights and running and cycling machines. This was our first Tui Magic holiday and won’t be our last. We were there for 1 week and only ventured out once for a quick walk. There is a little zoo and a great children's playground. There is a feeding station for cats, they were all looked after well and the hotel was not overrun with them. There were also resident hedgehogs in the garden. There were separate bins for recycling around the grounds and the hotel was eco friendly. The kids club gave our toddler a goodbye present on her last evening at the kids disco, which was a lovely surprise. The attention to detail by all staff was fantastic