Pengguna Tetamu
31 Januari 2023
This was our 3rd visit to this hotel and this time we had mixed feelings. We booked a normal room and got updraded to an apartment, which was really nice and spacious. We came during the week to avoid the crowd in the spa but this time the hotel was extremely crowded with Czech tourists. The restaurant was so crowded that we could not get a table at breakfast. Drinks for dinner are included but it was difficult to get a waiter and order a drink. Food is delicious and good variety but not so much for children. No wiener schnitzel, french fries or pasta. Allergens are indicated, but not correct. So if you have food allery, make sure to doublecheck with ths waitrers. As it is buffet , guests are mixing up the spoons and forks so it is safer if you ask for food from fhe waiter if you have serious food allery. Hotel is connected to the spa which is very comfortable. Drinks available all day, which is great. Check in is a nightmare, very long queue. We checked in online in advance but it did not mean anything, there is no fast check in to get the room cards. In the restaurant chairs are really dirty, some are in very bad condition. I would say the hotel is good value for money, still the best option in Sarvar but service should be improved.
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