Such a disappointment experience staying in this hotel due to impolite response of one of the staff there when I was just asking some questions, the staff just got mad at me upon my arrival on my first day there. That’s how they welcome you being mad at you! The hotel I booked isn’t the same as the one in the picture, it was too smoky and dirty with tons of slimy stuff in the bathroom. Hard to sleep at night as the mattress was way too hard and the smoky smells got stuck inside the room without any window at all. When I requested for another room, they gave me a bad look and said that it was impossible to change as it was fully booked knowing the fact that it’s a regular working Monday. The only thing I like ..is the location as it’s close to the station and the the convenience store is just in-front of it but the service and the staff attitude isn’t a good thing to welcome the client in their first while checking in. Plus I got an ugly and unclean room. I wasn’t happy at all.
Terjemah