Ulasan Cross Pattaya Oceanphere - Formerly X2 Pattaya Oceanphere

Nice atmosphere , Employee has service mind. Breakfast so delicious and had a lot of the options that we can choose. The room is clean and the bed is so comfy .

lovely hotel! Comfy stay! Good service. Just one drawback, a bit remote. 30mins to city centre

Really nice hotel villa, just a little bit far away from Pattaya center

Great value for a nice private villa, you basically have a house house with private pool, modern minimalist interior design, friendly staff and i will def stay again!

The hotel is very beautiful, but the problem is in the hotel management. I sent them several notes regarding the reception and breakfast workers, but there is no change or even a response from the management. I have stayed in this hotel 13 times, and the breakfast is always poor and unappetizing, and the cook is clearly not experienced. The reception workers are some of them, not all of them. Their face is not smiling to the children and customers. Today morning, my child says good morning several times to the lady at the reception, but she does not respond or laugh in his face, which is frustrating for the child.

The security guard is not nice to us. Everyone else is great. He slept when we get there and make us feel like we bother him when we want to get pass the gate.

Nice hotel, with nice service and in room dining. Just bear in mind its quite far from the most attractions

Nice and cozy!

Hotel locations is a bit remote. All peoples checking in at 3:00pm, too busy for reception. Waiting for long time to check and need to wait for the receptionist to return and send us to room. The bathtub stopper doesn’t work on arrival, need to call for repair. There are some knocking sound from the bathroom behind the wall…..mostly at the night time. The breakfast is good with many options. The server Pop is very helpful with good services. The spa is expensive but the Thai Deep Tissue massage is very good. *** The worth issue is regarding hotel providing a bubble soap and put on top of the bath tower at the bathtub…without any card to mention that need to charge, you may easily believe it is complimentary from hotel. When you check out, the receptionist will tell you it is subject to charge at THB250…..be careful if you are not aware of that tricky part from hotel. (Hotel claimed that the charge was written at the bottom of the bubble soap) ***

Our bedrooms the air condition not working. Staffs try to find a new villa for us. Very appreciate. But once we call to request glasses of champagne, when staff deliver to the room a lot of dust in glasses. So disappointed. 😔

Enjoyed the villa stay with its lovely swimming pool, though the air conditioning issues were a drawback. Otherwise, everything else was perfect. Convenient location made it easy to access nearby attractions. Also, need to improve your check-in procedure is taking a long time to complete.

Got a room upgrade The rooms and facilities are very good. The staff have a very good service mind. If there is a chance, will definitely go back to stay again.

It was great for the trip for family or with friends, there are private swimming pool for each room. The food is good as well you can order one per person as well as eat from semi buffet.

There are some dust and hair in the restroom. The location also far from the city. If you haven’t car, it will be inconvenient