Hotel 3 Bintang di Secaucus

This hotel is great! I loved my stay and completely satisfied with it. I got a first floor room which is super close to the everything. The king suite is very spacious and comfy. The sofa bed is great as well. I like how the management is very careful and helpful in addressing my requests. The best part is it is so close to the bus stop for a bus to NY. Simply walk 2 min, buy ticket at the machine, and wait for bus 320, will get you to the Port Authority bus station right by Time Square. Super convenient and worth every penny!

My sister helped me to check in earlier in the afternoon because we arrived at JFK 10pm on that day and we don't know why our rooms were put as stay over, thus the cleaners don't provide bed tidying nor changing bedsheets until we inquired. Though we stayed 7 nights we were only provided drinking bottle water on the first day and the hotel is charging USD3.75 per small bottle of drinking water. The hotel is strategically located, easy access to restaurants and the bus stops is just beside the hotel. The receptionist Ms Shantel was very nice and service commendable when we reached hotel 230am. We met her again the day we left and the hotel should have more staff as friendly as Ms Shantel.

Horrible customer service. I had a medical emergency and could only stay for one night out of my two night stay. I told them at 9am which is well before checkout time The staff refused to refund the other night. I even asked they could just give me a credit for one night. They wouldn’t do it. Don’t waste your money at this hotel. Stay somewhere else that has better customer service and human decency.

住了三天 沒有打掃衛生 我自己要求的 好像衹上午打掃的樣子 必須提前預約打掃 否則不掃 酒店門口的wild wings 不好吃雞翅難吃 送的配料胡蘿蔔 芹菜很好吃 生的 實在餓了 建議去曼哈頓公共交通 也就30多分鐘的樣子 開車實在不建議，難停車 收費高 不過周日好像都有特價，12h 35刀加稅，有些比這個還要便宜 有些地方咪表6h路邊停，據說便宜很多 有些時間段還免費 曼哈頓從上城到下城很遠，我嘗試走路 發現累死 後來坐地鐵3刀單程 經驗之談 這個周末就是交通膏的清晰些了

The bus stops to and from the Port Authority near Times Square are a 5-minute walk away. Do not trust Google Maps as it will have you doing a 19-minute walk to a different one. I’m guessing the reason is because to get to the stops we used and that the hotel recommends, you need to walk a bit on the side of a road and on a parking lot. The one to NYC is called Paterson Plank Rd At Nj Tpke Exit 16e whereas the one to get off on your way back is called Paterson Plank Rd At Rt. 3 Entry Ramp. You can find them on Google Maps and the hotel staff will tell you where to go. It's $3.50 pp each way, exact change or you can use the NJ Transit App to buy your tickets (Interstate – 2 Zones), just be sure to activate them in the app before getting on so you can show the driver. It was bus 190 and the ride takes around 15 to 20 minutes. The hotel has free, covered parking, something you will likely not have at the hotels in NYC. We didn’t use the car during our stay as we went into the city every day. The front desk staff were amazing! They were very helpful answering our questions and provided some really great advice and tips. The hotel does offer breakfast, either continental which you serve yourself, or hot food from a menu served by a waiter/waitress. However, you will need to check if it is included in your rate as it is not free for all guests. The room is pretty much standard as per all Garden Inns. It was comfortable and roomy for the three of us, with one queen bed and a pullout couch. We would definitely come again and are recommending it to our friends and coworkers.

We stayed one night before our cruise. We drove from Canada and arrived early morning. Check in wasn’t until 4pm but the lovely ladies at the front desk locked up our luggage, let us park and gave us access to a restroom to freshen up. We toured NYC for the day, the bus stop was just across the street, so convenient. And upon returning check in was a breeze. Our room was very spacious. We were a family of 6 and it didn’t feel right at all. Everything was very clean and comfortable except our pull out couch didn’t feel nice to us. We just put the mattress on the ground and had a great sleep. We checked out the pool, there is no whirlpool/hot tub. The pictures I saw must have been old. My son used the gym and enjoyed it. Breakfast was above my expectations! Very good. We definitely enjoyed our stay and wouldn’t hesitate to book again.

We enjoyed our stay there. Washroom could have been better but overall 4.9/5. Stuff was friendly and helpful.

This was my first time staying in Secaucus as my friends with me told me the area was great. I booked the Residence Inn and you cannot go wrong with the location. Places to eat, shop, bus across to NYC around the corner. The staff are top notch. Checking in the woman we checked in through was awesome. So friendly and personable. The room was awesome. Full kitchen, sectional couch that pulled out to a bed and a King Size bed. Washroom was spacious I really enjoyed the kitchen. We hit Walmart down the street and grabbed stuff so we didn't have to always be out places to eat. Clean room, AC was spot on. The free breakfast was great too. There is a Chili's and a bar Hoolihan's right outside of the hotel. Overall you really cannot go wrong with any Marriott brands. I will definitely be back

This hotel was better before they don’t have daily cleaning anymore Wouldn’t recommend

I had a very smooth travel experience; The hotel was was really nice and quiet. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown, every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!