Hotel berhampiran GBT KAO Ngesrep di Semarang

Biliknya tidak bersih dan barang-barangnya juga agak kotor dilihat dari sarung bantal dan cadar. Penyelenggaraan bilik juga tidak baik, seperti ada kebocoran di penghawa dingin, terdapat kerak di bawah keran. Saya juga tidak faham bilik lain, adakah keadaannya sama dengan bilik lain? Saya menduduki. Ada masa untuk berfikir, adakah kerana saya menggunakan harga promo yang saya letakkan di bilik seperti ini? 😊😬

Hotel mewah yang bagus, selesa, bersih dan perkhidmatan yang baik Ia lebih mudah untuk mengakses kolam renang kerana akses adalah melalui ruang bawah tanah Terima kasih trip.com terima kasih mg setos hotel

Lovely hotel, Pro: - Friendly and polite staffs - Fast reaction to our complaint/necessity - Friendly simple breakfast but tasty Cons: - No phone attached in the room to deliver our necessity to front desk directly. - Kitchen team should pay more attention with cleanliness, as I found ”sealed paper” on my fruits - Super No no: Slow Internet, sometimes the wifi can disconnect the connection by itself. So we need to reconnect/sign in again and again. Really frustrating getting hiccups during calling my family, download 1 one game for my boy is extremely slow. This hotel management must pay attention with this issue, you should use wifi with better quality, that can accommodate plenty of guests, no hiccups and no difficulty to sign in. Do not let your valuable The front desk/front line staffs always get and compromise the first fury and frustration from any guests about this issues while the management guys sit relaxed behind the office door.

The cleanliness of the room should be checked, because I found a lot of dust in the deck area of the furniture. Overall is not bad only need time for the room to get cool

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

Privasi aman, nyaman, bersih cuman gk ada pengharum ruangan dikasih sabun dan sikat gigi tapi gk ada pasta giginya, pas mau chek in gak ada yg jaga jadi nunggu lumayan, kantinya cuman buka siqng sampek malem. Lainnya oke deh mantab ditinggkatkan lagi aja

nice staycation in khas hotel, I have many time visit khas hotel For 3star hotel, this hotel was nice, affordable and worth it The hotel was clean, the hospitality was good, the room was quite large, complete facilities for 3star hotel, there are swiming pool, water heater, refrigerator and the aminities was complete n good in quality. The staff was vey friendly, helpfull n fast respon.. the weakness in this hotel was weak internet signal.. but overall this hotel is worth to visit again.. thx

We understand this hotel was in soft opening progress but many problems were disappointing us. Swimming pool & gym were not ready yet. Stayed 1 night in 3 Superior & Deluxe Rooms on the 10th floor overlooking to main street & next building. Well located at main street in front of DP Mall about 20 minutes from the airport. Parking area was very limited so we have to use vallet service to park our cars outside of the hotel. Corridor was so hot due to airconditioner were off. We got only 1 room keycard due to there was no stock. The main problem is we found a lot of long hair inside the blanket & bed sheet in room number 1003 & used straw on the floor in room number 1011. Seems house keeping did not clean up properly & did not change the blanket sheet after previous guest. Free in room WIFI connection was good. The breakfast has good selection of both Indonesian & Western styles. The hotel staffs were courteouse & friendly.

Enough just for transit, it would be nice if there's a swimming pool. Overall it was OK, nice and comfortable hotel to have a good rest.

Biliknya bersih, tetapi kecil, dan tidak sepadan dengan foto yang kelihatan besar. Bilik mandi juga sangat kecil dan agak kotor. Di teres, saya menjumpai asbak dengan abu yang tersebar di atas meja. Air panas elektrik mesti ditambah, tetapi kemudahan hotel tidak termasuk. Penebat bunyi hotel tidak bagus. Lokasi hotel juga jauh. Rangkaian tanpa wayar yang baik.