Hotel dengan Bar di Sentul, Indonesia

My first time to stay in Sentul area. I arrived at 2 PM and lobby area was very crowded. I realized that we are checked in on holiday season. But check in time is quite fast. FO team are very friendly and polite. Good FO team. Unfortunately, I've got a room with too many problem on it. Water heater not functioned, furniture is not maintained, and there is insect on my bed. I called FO team, and he is very good at handling complain and we are moving to the other room. And please tell to Housekeeping team to improve their service. Because I need a bathmat and I should wait for an hour. Facilities are good. Food was tasty. Hope my review can improve your service

Lokasi didepan pintu masuk sentul industri. Tidak ada jual makanan disekitar hotel. Menuju AEON mall sentul ± 30 menit tanpa tol. Breakfast cukup bervariasi yaitu Assorted noodles (indomie rebus), nasi campur, bubur ayam, supaya vegetables sausage, gorengan (bakwan& tempe), jala bread, kolak pisang, pancake ICE cream, manisan, assorted mini pastry (aneka kue, pudding, aneka juice (mangga, jambu), omlete, sosis, kentang, pasta napolitan, salad, buah, makanan besar (nasi putih, nasi goreng, mie goreng, ayam kecap, ikan saus, capcay), sereal coco crunch, kolak pisang, aneka kerupuk, jala bread. Untuk rasa mohon ditingkatkan. Thx