Hotel berhampiran Seogwipo Etamra, Seogwipo-si

The carpet on the common areas looked quite rundown. However, interior of the room was perfect. Room size was also generous. Location of the hotel is near amenities and fantastic eateries. Also 10 mins leisurely walking distance from Seogwipo’s everyday market, Seogwipo Submarine amd Cheonjiyeon waterfall. We were extremely sarisfied to have chosen this hotel. Value for money.

Room had a nice view and was really clean. Drove over from Jeju airport and upon realising that there wasn’t any parking spaces left, a member of staff was kind enough to direct me to another empty space on the premises. The food options nearby are great too and is walking distance away from the market.

Room was clean and had everything you need. There is no Room Service you have to pick up fresh towels etc. In the lobby. Self Service Laundry doesn‘t accept foreign cards. There is a convenient store in the hotel lobby. My room was with Mountain view which was nice. Bus stop is in front of the hotel.

This was my second visit and I might try next year as well if I come to Jeju island again. Food is great for the price. Lovrd the breakfast. As a platinum member, my family was expecting to be upgraded greatly because one of the opening members of this hotel dearly dearly asked to visit here again. She was a model of the advertisement on TV screen of the front desk. My husband and I were a bit doubting with our first stays. My coffee had some bvlgari soap taste and smell from nespresso machine I used. Their bathroom amenities are Bvlgari. I was very unpleasant if they washed the cups roughly by using in room handwash or so. And we had brand new hotel’s Smell issues in the room. I had a terrible headache and allergies with sneezing. When I requested to have some sprays to get rid of the smell , they got me some sprays and air purifier. It didn’t solve much but we enjoyed the sightseeing and nice food selections in the hotel. The room manager sent us nice dessets From the lounge or breakfast buffet desserts to apologize about coffee taste incident. At least, we were grateful to see some gestures of apologies. and we weren’t upgraded our room last time for 5 days in spite of off season. They said the rooms were full but I had been read Of reviews that those who just arrived at the hotel while we were staying. They seemed to have been upgraded. Their tiers weren’t higher than my status all the time. Those lies the front desk workers told us made us upset a bit. I wouldn’t honestly stay here by paying the full prices that they marked. I think Jeju has a lot more of better options with hotel services and its locations to offer. This hotel Was over priced back then and still now. It is even not worth of points of 55,000 Points a night if you don’t get any breakfast for free. There are more options with better professonal options like Sh@@l hotel and many others. I would only stay here when the restaurants wuality and prices arr nice as now and we get all the tier benifits. This time, they just ignored promised not to disapoint my family if we visiy again around June. They dearly promised to upgrade to one of the Suites if we camr back. We thought it couldn’t be trusted but we wanted to trust the words. It was simply ignored many times again and I was also reading the live reviews on Korean traveler’s Blogs and web groups bragging about their Suites that they got upgraded for free during the same periods of stay as us. Theirs was shorter. We wanted and asked even for a day if we could. And they said, everyone was staying as long as us and it is fully occupied. I didn’t understand why the hotel had to lie to us about it. Anyways, we didn’t pay for the Suites - the upgraded luck wasn’t there and can’t be complaint of it. But we were disappointed with the way of their treatment with lies or not so much accommodation.

非常有特色的酒店，真的建議來濟州島的都過來體驗一下。 設施：地暖很舒服，自己調節高低。冰箱什麼的也都OK，還有個便利店。 衞生：很乾凈。院子裏和屋子裡都整潔。 環境：院子裏的美景美極了，橘子好多。韓屋裡麪也很有特色。院子主人應該是特別的設計了園林，很美麗。 服務：有個會説中文的阿姨，還有個小夥子可能是他的兒子不會中文但是很積極的溝通，幫我們打車，告訴我們路線。唯一一點就是，我住了好幾天，就借了一次韓服，在借韓服的時候想説晚一點還回來可以嗎？被拒絕了～我不太明白是不是有文化差異，不是應該每天都可以體驗1小時嗎？其實一小時也夠了，但是心裏還是有點不舒服。 交通：距離偶來市場很近，機場巴士要坐久一點，但是值得。酒店對面有大海。附近的路邊都是橘子樹，超級好看。

체크인은 오래걸렸지만 차에서 내릴때 바로 어디왔는지 물어보고 안냐해주면서 같이 짐도 들어줌 넓은 호탤갈때 어디로 가야하는지 헷갈릴 때가 많았는데 부영은 너무 편했음! 시설 이용도 편리하고 좋음

전망, 룸컨디션이 완벽했고.. 수영장에서 라이브공연을 보며 스낵과 칵테일을 즐겼던 시간, 아름다운 호텔 야외 풍경이 인상적이었습니다. 갑각류 알러지가 있어서, 수영장에서 랍스터 요리를 먹던 도중 알러지 증상이 일어나 급히 약국에 약을 사러 가야하는 상황이었습니다. 수영복 입은채로 물을 닦고 급히 로비로 나갔는데, 양복을 입으신 남자 매니저로 보이시는 분이 정말 세심히 챙겨주셨습니다. 택시를 잡아 시내로 나가 약을 구입해왔고, 결국 해결이 잘되었습니다. 이후 얼굴을 기억하시고 다음날 아침에 몸은 좀 괜찮냐고 기억하고 여쭈어 봐주셨던 세심함이 인상적이게 다가왔습니다. 프론트 직원분께서도 정말 친절하게 응대를 해주었고, 저희가 특별한 이유로 방문을 하게되었는데, 그 부분을 캐치해주시고, 좋은 혜택을 누릴 수 있게 도움을 주신 부분도 감사했습니다. 전반적으로 호텔 직원분들이 따듯하고 친절했기에 가족과 제주도를 다시 방문한다면 꼭 기억하고 다시 오고 싶은곳 입니다.

Nice resort hotel with lovely pools suitable for families and couples. The beach is a short hike down the stairs, but everything else is further away and will require a car.

Great location at the south west corner of the island. Friendly check-in staff. Hotel staff was helpful. Room was clean and comfortable. Garden view means car park view btw. Had a surprise encounter with a big spider in the bathroom but hotel staff came to help. I told him not to harm spider but to catch and release it outside. However my limited Korean didn’t get through and the staff killed it with a hotel towel 😩. Generally a great stay. Will return.

Amazing!! I do recommend this hotel to everyone. Families, couples, friends whoever!! Interior and exterior are so modern and new plus well maintained. Thoughtful and Smiling staff with luxury swimming pools. Sauna, gowns for outdoor swimming pool are good quality. I will definitely come back :)