Tsz Ching
4 September 2024
The location is super convenient, staff are nice and friendly, especially a tall female housekeeper without glasses who responsible 9/F on 30 Aug, she is very polite and always wear a smile on face.
We booked 4 nights from 29/8 - 2/9, stayed in the room in 9/F for the first night, the room was very clean. However, some hardware have problem, such as hard to turn on water tap and the electronic connection of the washlet, so that we requested for a room change after the first night.
For the next three nights, we stayed in the room in 11/F. I found a rubbish under the bed once I entered the room (see picture 3). But we don’t want to do the room change again so we didn’t report this to the front desk. However, the air con in this room turned off suddenly during the night time that I was awake for a few times a night due to sweating and need to adjust the air con in the midnight. That’s affected my sleeping quality. I’m not sure if only this room’s air con likes this coz I didnt experience this in the room on the 9/F.
Overall, I think the location and staff are very good. However, some housekeepers should be aware on the cleanliness more in the rooms and the housekeeping supervisors (if any) should check the room more carefully before letting guests enter the room.
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