Four Seasons Safari Lodge Serengeti

One of the best resort in Senerona! Service is excellent! Will be coming again!

酒店環境絕對好，設施服務也可以，餐飲選擇可以多些，前台greci 很好我們英語不好她很耐心，交通預訂部門不靠譜，我很早就預訂的交通，提前沒有主動聯繫，更沒有做好準備工作，等我聯繫了還要通過郵件電話多次溝通細節，累！提供的司機電話又錯誤，更離譜的是臨時推翻之前的價格，管理混亂自毀形象…

1.運氣好能看到各種動物來喝水 2.酒店前台拿兩個女的很一般，其他人都很好 3.強烈推薦去住beyond的酒店，比這裏更好哈哈哈

The Four Seasons was a pricey expense well worth every penny. Lovely spot. Perfect location in the central Serengeti. The staff was over the top wonderful. I always felt like I was at home with them. Food was excellent. Good selection.

Everything was amazing. From the moment we landed to the moment we left we had an amazing experience. The vehicle and the facilities were some of the best we ever experienced. The hospitality we experienced from every single staff member, from the driver, receptionist, managers, waiters, housekeepers and security personal, was the best we have ever encountered. We have traveled all over the world and we have never experienced such a high level of excellent customer service. We felt welcome, wanted, and respected by every four season member. Thank you for creating such great memories. The attention to details to make sure we had the best experience made the difference. We cannot wait to go back.

Hospitality at its best with amazing views of the plains. This was an authentic experience and all staff were welcoming. We have dreamed about this safari for many years and you have exceeded our exceptions. This is a must visit for any discerning traveler.

It’s a beautiful lodge! The food was consistently great, whether it was breakfast, seafood dinner buffet, dinner at Boma with Maasai performance, or a personalized romantic dinner featuring locally grown ingredients, arranged by the chef. The staff is working hard, trying to please, despite the bustling atmosphere. The security was vigilant; do not dismiss their effort to protect – you are just a short-term guest, and wild animals rule here. We were very impressed by the enthusiastic, upscale, reputation-worthy lodge manager. Mishaps are unavoidable in such a busy place, but his hands-on approach helps to correct performance flaws and minimize our disappointments. Thank you, Mr. Seynard, for the recommendation and encouragement to take time for self-care. I had a great massage in a beautiful setting. Ms. J was caring and competent. I would recommend this safe sanctuary to travelers with younger children and those who need more comfortable and traditional accommodations.

What an incredible resort! Stayed here with my wife in February 2024 and we tried to sample as many of the activities as we could. The accommodations were very comfortable and you can tell that the resort is working to make frequent improvements to the guest experience. While we were here we did 2 full day game drives, one half day game drive, the hot air balloon safari, and the bush dinner. Must do activities include seeing Ngorongoro Crater which has some amazing wildlife, the hot air balloon (which is not scary even if afraid of heights; it was very comfortable and serene and I’d do it again in a heartbeat), and we were lucky enough to see the wildebeast migration. Zebra and wildebeast as far as you could see. While we didn’t see much wildlife at the watering hole, it was a really lovely view to have when dining or lounging around the pool area. Spa was lovely as well. The restaurant with the Maasai show was fun and the morning buffets were also lovely spreads. Be sure to get up early enough to enjoy breakfast if you’re going on a game drive. The provided lunches were very tasty. The staff and management were very gracious and receptive to our needs and did everything they could to give us an amazing Four Seasons experience. If you’re looking for a unique experience and luxury in the Serengeti, this is it. I look forward to seeing how this hotel continues to improve as I hope to visit again one day and it can only get even more magical. If you are going on a safari — and why else would you be at this resort? — be advised: -the roads are unpaved and so the rides are extremely bumpy. Bring motion sickness tablets if you are prone to motion sickness. -it gets hot and these days are long and tiring. Bring some electrolyte pouches, something like a Liquid IV. At least one per person per day. Put it in your water and take one for the road. This was maybe the most valuable item I brought on the trip with me. During our first game drive I got motion sickness.. bad! I’d forgotten an electrolyte pack and there was luckily one in the med kit in the jeep. -bring a good water bottle like a hydroflask that keeps drinks cold. Fill it with Ice each day before hitting the road. The fridge in the jeeps don’t get very cold (but it’s awesome they’re there. Still, if you like cold water like me, this is the only way. I found Ice was not easy to come by in Africa, so don’t be surprised if you get funny looks if you ask for it. There is also a cold water dispenser in the rear part of the lobby area. -Bring extra batteries and memory cards for your cameras. Seriously. Bring a device to charge multiple batteries at once overnight. If you’re shooting with a camera with changeable lenses, bring two camera bodies if possible because changing lenses is time consuming and exposes your sensor to dust. -Bring one good telephoto. My 150-600mm is the lens that got the most use by far. Special thanks to management Matthew, Mauricia, and Navina who went out of their way to ens

Just wanted to give our heartfelt thanks to all at the lodge for giving us the most extraordinary experience! The people who work at the lodge are the most kind, welcoming and warm people you will ever meet. They couldn’t do enough for us and wanted to make sure we were happy. Every detail was taken care of for us! Msaki went above and beyond. I know there are a ton of safari companies out there, but If you’re looking to go on safari, please check out the four seasons. Incredible in every way.