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Terokai Ulasan Tetamu Hotel di Serra de Tramuntana

Playas del Rey
3.8/541 Ulasan
Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!
Soller Plaza
4.4/542 Ulasan
The staff could not have been more welcoming or helpful - exceptional. Hotel is in a great central location. The hotel's restaurant isn't currently open, but there were plenty of local places to get breakfast and meals out. The room was comfortable and very clean (with a fridge which was handy). Soller itself was an ideal base for our walking holiday, with efficient and cheap bus routes out to many destinations.
Hotel Coronado Thalasso & Spa
4/542 Ulasan
Sehr ruhige Anlage ohne Animation, Entspannung pur. Nicht überlaufen, eigentlich immer Liegestühle frei. Angenehm auch die Bereiche ohne Kinder. Wir hatten Halbpension, und sowohl Frühstück als auch Dinner ausgezeichnet. Es besteht die Möglichkeit beinahe ständig und überall á la carte zu essen. Die Speisen mit durchaus großer Auswahl und guter Qualität trotzdem für meinen Geschmack etwas überteuert. Wasser auch ziemlich teuer. Trotzdem, auch der Service ist unschlagbar. Alles wird schnell und unkompliziert erledigt. Super Personal vor allem auch was die Organisation betrifft. Lift in alle Zimmer und Pooletagen (Ausnahme infinite-pool auf dem Dach, da muss man Treppen steigen), Restaurants barrierefrei erreichbar. Frühstück und Abendessen im Freien mit atemberaubendem Blick auf die Bucht. Auch der Ausblick von unserem Hotelzimmer - Balkon ein Traum. Zimmer sehr geräumig und sauber, großer beleuchteter Schrank mit viel Stauraum. Es waren relativ viel Gäste da, aber man hatte nie das Gefühl von Enge. Autovermietung von der Rezeption organisiert, total stressfrei. Von der Rezeption aus werden auch Bootsausflüge zu bezahlbaren Tarifen angeboten. Das Personal ist äußerst hilfsbereit und freundlich. Strand ist eher klein, aber sehr hübsch. Nachteil: wenn man kein Auto hat, ist man schon etwas abgelegen, da in direkter Umgebung z.B. keine Einkaufsmöglichkeit besteht. Die findet man im nächsten größeren Ort. Dafür bietet das Hotel einen kostenfreien Shuttle-Dienst 3xtäglich hin und zurück an. Über Spa und fitness kann ich nichts sagen, da wir´s nicht genutzt haben. Jedenfalls waren wir bestimmt nicht das letzte Mal da.
Hotel Cupidor
4/547 Ulasan
Great family business. I really like smaller places in top locations where You are Someone- Guest! Big commercial hotels are like many making fabrics where food is so bad and You are no one! Here Food was like from Michelin star restaurant with friendly chats and peaceful atmosphere. Amazing! Room is super clean and has everything what You will need in long or short stay. I was there 6 nights and i could do way more in the same spot because there is everything next to You; beach is just next to, so many shops: different cousins (if You will have enough of hotel restaurant - but I don’t believe that!), bus stop is 5 min walk. Staff - impressed in terms of how many languages they speak! And how friendly they are:) All together from me 10/10! Highly recommend I’ll be back for sure.
Zel Mallorca
4.3/544 Ulasan
I had the best stay at this hotel, the rooms were a really great size, breakfast was always varied. Sunbeds always available even in August (pool area didn't seem to fill up until closer to 11am) and then could also move to the 21+ area when the sun hit there after 1pm where it was a lot quieter. I was on the street side of the hotel and there was absolutely no noise to complain about. My only problem with the hotel is the shower, I travelled with my Mum and we really didn't like the fact that the shower was so visible, so had to sit on the balcony when eachother were using it and couldn't use the toilet whilst someone was in the shower. Not everyone travels with a partner and a solution to not have the shower so open would be great. I know in this buildings previous iteration they had adjustable blinds instead of the ropes so you could close it if you wished.
Bella Colina I Vintage Hotel 1953
4.5/520 Ulasan
The rooms were ok, we had 2 doubles. Sea view was not worth the extra cost and our girls had an inland room which was much nicer and bigger. Ours was long and thin, had to shuffle around the bed to use the bathroom. Décor was dated, not great storage, only 1 power point that could only be used once we unplugged the telephone, TV didn’t work, bathroom very dated, rooms extremely clean though and cleaners were very polite. Outside was gorgeous, cannot fault the pool area and seating. Very high standard at the evening restaurant and bar. Staff were 50/50 in regards to customer service. The first morning after we had arrived very late the previous night, 2 of the staff working were very rude and abrupt, we were very taken aback. They told us we couldn't put a towel out to reserve 2 sunbeds for our girls even though they were due down to the pool in 5 minutes. The German lady member of staff shouted No, No, No across at us and then berated us, giving us a very stern dressing down, repeating the rules regarding reserving beds over and over. There was no signs indicating this and nothing in the handbook. I understood this was their policy however there are ways of speaking to paying guests and this behaviour was totally unacceptable. When our girls came down 5 minutes later before they even had a chance to lay their towel on the bed, another Brazilian guy working there told them very firmly, they are 15 years old, that they couldn't reserve beds. They were just trying to sit down, this was not necessary and pointless, they were really upset. The other members of staff were lovely however, very welcoming, accommodating and always had time to be polite. A huge shout out to Luciana, what a beautiful, professional lady, an asset to the hotel. Would i stay there again, unfortunately not. The rude staff took alot of the enjoyment out of the hotel. Pretty sour faced throughout our stay. We got the impression they wasn't over keen of English guests and cater just for the German ones.

Soalan Lazim

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    Bagi hotel Mesra haiwan peliharaan di Serra de Tramuntana, harga purata pada hari bekerja ialah € 587, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah € 659.

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    Kimpton Aysla Mallorca dan an IHG Hotel menyediakan sarapan pagi yang enak.

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    Inginkan perkhidmatan mewah? Kimpton Aysla Mallorca dan an IHG Hotel amat popular.

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Maklumat Perjalanan Tempatan

Bilangan Hotel136
Bilangan Ulasan300
Harga Terendah€ 35
Harga Tertinggi€ 3,166
Harga Purata (Hujung Minggu)€ 659
Harga Purata (Hari Bekerja)€ 587