Hotel berhampiran TOP-SHOP, Serrekunda

We have stayed at The Kairaba Beach Hotel for many years. We have seen it at it's best and now seen it at it's worst. Covid has a lot to answer for. It is so sad to see this Grand hotel so empty this year. Our first thought was to move hotels, but we have made many friends here at the hotel and feel at home here when we arrive. We decided to stay and even though the hotel is practically empty and working on a skeleton staff we felt obliged to stay and support. As usual the staff can't do enough for us. The management decided to allow local people to use the pool at a fee, and this has been taken up by them especially on the weekend. It gets very busy with lots of families n children most of whom can't swim. Which in turn is hard for the one pool attendent to manage as there can be up to 30 to 40 people in the pool. I understand that the management needs to bring in revenue but an extra pool attendent should be employed at the weekend. We need Whalley back at the pool❤️❤️ Breakfast is poor n not what we are used to, but on saying that we haven't gone hungry, it is once again so sad to see so few people in the hotel thus not a great selection and no buzz from it at breakfast from not being busy with guests. On the up side if we request something it is there the next day. On the whole yes it is quiet, we are under the impression that they no longer have a contract with Tui at the moment n can only be found on Gambia Experience which is expensive for the quality of the hotel at the moment. Personally I think that the hotel wasn't ready to accept guest in time for the winter holidays and with this, and what seems poor management from an higher level this once booming grand hotel has slipped into a sorry state. Hopefully with the support of regular guests that still belive in her and a higher better management plan the Grand old lady will get back to how she use to be once again in this fantastic location. We will always support as long as we are able thank you to all the stay you are doing an amazing job under the circumstances ❤️❤️

We stayed at this resort as a group of nine, and very Apartments and the Nian Villa. The resort itself is a treasure. Its location is fantastic as it is very close the ***** and restaurants and bars. . The apartment suited couples and single travellers . The staff are friendly and welcoming although we felt the site manager was a little dismissive to some of our enquiries . We booked direct which saved us a little bit of money included free air-conditioning . The grounds are lovely in some areas, although some work is required around the Nian Villa . The Philip was a beautiful Hideaway, which suited a couple and two single travellers. It also accommodated the rest of our party when they came over for drinks et cetera . We all agree that we would definitely return

My stay at the balafon was amazing ! The pools , the beach , the bar , the staff everything together was such a great experience ! Specially lamin m. F camara and his team took amazing care off us. He made shure everything was perfect during my stay , he also made shure i could have a late checkout and shower before leaving because i had an evening flight. The balafon holds a special place in my heart. Greetings monthi

Just had a wonderful 11 nights here rooms comfortable and spacious fantastic shower had a room at the back overlooking the trees was a little disappoointed with the veiw at first but not for long the most magnificent birds I've ever seen and the monkeys twice a day

This was my first visit to The Gambia on an organised wildlife-watching trip based at the African Princess hotel. Sadly on the first morning I was unwell and confined to the hotel for the duration of the holiday, I should point out it was a heart problem and absolutely nothing connected to the hotel or being in The Gambia. The managers, Abraham and Roy, were absolutely brilliant making sure I was OK as were all the staff including reception, bar staff and housekeeping (Isa) providing a wheelchair to keep me mobile. The room was of a high standard, very clean etc. the restaurant very good serving lovely food, there was nothing that I would comment adversely on. At the time of writing I am still awaiting further treatment hence why I have not written this before. If/when I return to see the wildlife I missed I will undoubtedly base my trip at the African Princess hotel.

I attended as part of an overseas aid convoy, we were two days late arriving due to being stuck on a mud road in Mauritania. The females on the team that spoke with reservations got some special deals such as full board and laundry at reduced rates however nothing available if you were male. The first two days was heavy rain and my room was flooded twice on the toilet area, it's apparent this has happened many times before as there is mould and main the bathroom, you can smell the damp. There is a fridge in the room and I noticed people getting water daily to their doors, this appeared once for me during my 7 day stay. The pool is constantly filthy with flies and cockroaches, even a dead lizard, I asked for the pool to be swept snd this was ignored until the following morning, we were literally swimming amongst flies the whole time. Staff at the bar were confrontational and would talk to you in English but then talk about you in the local language. The restaurant manager last night was just aggressively shouting at the staff which wasn't a great dining experience. The spa is ok and I had a nice massage though the prices are ridiculously expensive at 110 euros for a 100 minute massage. Bearing in mind this is an average monthly salary for some it's clearly over priced. The beach is pleasant and you can walk for miles however the locals hassle you for money and gifts, complaining that you are rich white people who don't care about the gambians. My room was cleaned daily and there is a great laundry service however I would get bugs including cocoa roaches in my room also.

The ambience and location where it's situated is great with great staffs who are very gentle and caring. Choices of food also found reasonable. Whether it's the Owner, the GM, restaurant staffs or house keeping or at reception front desk the staffs and their approach to client was great in meeting and greeting them gives a good feel of place at home away from home . Enjoyed the overall stay in the hotel with nice jumbo pool next to the Atlantic Ocean is another attraction with water slides though it was not functional during our stay.