Hotel berhampiran Torre medioevale del castello di Settimo Torinese, Settimo Torinese

What an incredible surprise! I booked this hotel as I was attending Eurovision in Turin. Hotels were getting booked up fast and so I booked Hotel Glis without doing much research. I booked a superior double room. Due to a change of plan, I had to change the booking from a double to twin room and contacted the hotel directly to do this, it was not an issue and this was sorted quickly. On arrival, the staff at reception were friendly and so welcoming. Nothing was too much. Every communication I had with reception was helpful, efficient and just really positive. Breakfast was great and of a really good quality. The room was so much nicer than I was expecting - I was expecting the photos on some trip advisor reviews, a bit dated looking (sorry!), but opening the door I was so blown away by the quality and standard of the decor. My dad was worried he wouldn’t be able to make tea/coffee but there was a kettle in the room and a fridge with complimentary water! We also paid for the “mini fridge top up” on two days and got cans of pop, snacks, etc. This was really great. The hotel booked our taxi to the airport on departure day and this arrived with no issues. We encountered several different staff members and they were all so pleasant and so helpful. Our room was cleaned and fresh towers were left every day of our stay - this felt luxury compared to the UK! We were a little concerned about the ease of getting around to/from central Turin to this hotel, as it does feel more geared at the “out of city” business travellers, conference attendees etc., however we paid for a 72 hour bus ticket for €10 each which allowed us to get on as many buses and trams as we wanted for 72 hours, and using the app “CityMapper”, figured out that if we get the 49 and then 8 bus, it was super easy to travel in/out of Turin. It took around 25/30 mins dependent on traffic. Overall, this hotel was the most wonderful surprise and we will definitely return here on our next trip to Turin. Thank you so much to the staff for a truly great and memorable stay.

My 16 year old son unfortunately left his passport on the front counter as he checked out. Some 11 days later he realised that it was missing! This was on his way to Munich Airport with his team to get his flight home. Panic!! I called the hotel, and they confirmed his memory. I asked if they could possibly send this passport via DHL (or Fedex) to his airport hotel in Munich and I would pay them now whatever it took. They could not do this I was told, it was against their policy. I booked DHL to pick the passport up, they said they could, and went to pick it up and demanding the hotel pay first, this despite our booking stating that the fee would be paid by our son. DHL now refused. It's now Friday afternoon, Fedex could not pick up before the weekend, so my son was stuck in a Munich Airport Hotel for the weekend until we could make alternative arrangements the following week. I called Record Hotel at least 6 times and pleaded with them to help a 16 year old stuck in a Hotel by themselves, I repeatedly asked to speak with the General Manager, who over 3 days of my calling was never available. After 6 days/nights my son received his Passport via Fedex, arranged by ourselves, My only compliment to Record Hotel is that Fabio, the front office Manager was very helpful, but he was bound by his employer's rules not to help. Why they could not have called our son's Team Manager some 11 days earlier to state that there is a 16-year-olds Passport left behind, would be a stress free solution.

Volevamo passare due giorni a Torino e abbiamo scelto questo hotel un po’ fuori mano. Albergo vecchiotto ma ben tenuto, arredi vissuti ma camera e bagno spaziosi e pulitissimi. Buona la colazione con molta scelta di torte e prodotti per intolleranti. Scarsa scelta invece per colazione salata

This hotel was booked due to our car broke down in Turin. So not the happiest couple arrived in a rental car to the hotel and from that moment we were just amazed by the hotel staff. What a team! The hotel service turned out to be at a 5 star level hidden in a suburb to Turin! This was not what we expected! We left Turin after just one night with a fixed car and a fantastic hotel experience! Thank you hotel team of Rival Tulip inn!

Staff were great and so helpful! Lovely breakfast and really nice room! Easy access to the centre of Turin. Food store close by and a really nice restaurant. Definitely recommend you stay! No complaints at all!

From the moment you walk in, the front desk staff of the Best Western Plus Le Rondini convey what your experience is going to be throughout your stay. Simply wonderful! My room was clean and charming. I had a balcony which looked over the outdoor patio and to my left I could see the Swiss Alps. Doesn't get any better than that. I would definitely stay there again.